Commercial Operations Performance Leader

Job Overview

The Commercial Operations Performance Leader at GE HealthCare is responsible for designing, executing, and continuously improving the operating rhythm that drives performance across the PDx Radiopharma commercial organization. This role acts as the central connector for the Radiopharma and cross-functional Daily Management System (DMS), ensuring alignment, accountability, and operational rigor across all business levels.

Core Responsibilities

• Lead the Radiopharma and Cross-Functional DMS to ensure process alignment.
• Manage performance scorecards, KPI cascades, and data integrity.
• Establish escalation and decision rights for performance issues.
• Champion standard work, cadence, and operational rigor.
• Coordinate cross-division projects ensuring alignment and communication.
• Own enterprise metrics and conduct functional DMS audits.
• Implement Heartbeat mechanisms linking operations with financial outcomes.

Required Qualifications

• Bs/BA degree and 5+ years in commercial operations or related field.
• Experience with Daily Management Systems (DMS) and Lean methodologies.
• Proven ability to lead cross-functional teams in complex organizations.
• Strong analytical, communication and facilitation skills.

Desired Characteristics

• Master’s degree and Lean Six Sigma certification (Black Belt or higher).
• Strong organizational design and systems thinking.
• Able to influence without authority and manage ambiguity.
• Preferred to be in the Central Time Zone.

Additional Information

GE HealthCare offers competitive benefits including medical, dental, vision, paid time off, 401(k), and more. Employment decisions are made without regard to any protected characteristics. U.S. based positions only and relocation assistance is not provided. Note: This role requires successful completion of a drug screen and compliance with customer-specific COVID-19 vaccination mandates, if applicable.

Key skills/competency

• Commercial Operations
• Performance Management
• Lean Methodologies
• Daily Management Systems
• KPI Cascades
• Operational Governance
• Cross-functional Leadership
• Continuous Improvement
• Strategic Planning
• Data Quality