Clinical Applications Specialist, MIC, NICU
GE HealthCare · United States
- Hybrid
- Full-time
- $115,500 / year
- United States
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Job highlights
- Deliver expert clinical education for Maternal Infant Care products.
- Provide pre-sale evaluations and customer training solutions.
- Collaborate with sales and service teams for successful implementation.
- Manage travel budgets and submit expense reports.
- Requires active RN license and extensive travel.
About the role
Job Description Summary
As the Clinical Applications Specialist NICU, you will deliver clinical and operational expertise by providing excellent education and training support for the Maternal Infant Care product portfolio to clinical end-users. These clinical experts will facilitate evidence-based practice and support the customer experience and commercial teams from pre-sale through post implementation by providing effective outcome-based education and training solutions. GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job Description
Responsibilities
- Develop product, clinical, and software knowledge, skills, and competence within the Maternal Infant care modality.
- Correlates theoretical knowledge with clinical and product information to provide clinicians with the knowledge and the skills to obtain optimal performance from their GE Healthcare equipment
- Provides pre-sale product clinical evaluations and/or educational sessions to potential customers
- In partnership with customers, develop and administer clinical training to the end-user personnel aligned with sales order agreement (SOA) to deliver excellent clinical education to achieve high Net Promotor Scores (NPS).
- Collaborate and coordinate the delivery of customer training with a targeted integrated account management approach including sales, project management, and other service organization teams in accordance with the SOA/terms and conditions
- Drive realization of revenue thru execution of on-site or remote clinical education delivery
- Produce comprehensive, consistent, and timely completion of documentation requirements pre-through post training
- Provide ongoing post-installation training and support as needed.
- Support existing customers with additional training as needed or as product enhancements are launched that require additional training or implementation.
- Maintain customer relationships and communicate all relevant product and/or customer concerns or opportunities to the LCS Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issue or how to improve the quality of the product or overall product offerings.
- Manage travel & lodging (T&L) budget to plan through optimization of travel strategies and cost savings.
- Submits expense reports within guidelines and provides and maintains clear and complete records to comply with all elements relevant to the position.
Qualifications
- Hold an active registered nursing license with experience in NICU.
- Ability/Willingness to travel extensively 100+% (4-5 days per week including some weekends) within US and Canada (USCAN) via multiple modes of transportation (car, air travel, train etc.) as necessary.
- Proficient use of software applications, such as, Windows Outlook, Word, PowerPoint, and Excel and navigating other computer and web-based tools (intranet/internet/apps).
- Ability to learn specialized industry specific software and provide digital education and training solutions.
Preferred Qualifications
- 10 + years experience
- Level 3 NICU experience
Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No Application Deadline: July 03, 2026 Key skills/competency:- Clinical Applications Specialist
- NICU
- Maternal Infant Care
- Medical Technology
- Clinical Education
- Training
- Customer Support
- GE Healthcare
- Registered Nurse
- Sales Support
Skills & topics
- Clinical Applications Specialist
- NICU
- Neonatal Intensive Care Unit
- Maternal Infant Care
- Registered Nurse
- RN
- Medical Devices
- Healthcare Technology
- Clinical Training
- Patient Care
How to get hired
- Tailor your resume: Highlight your NICU experience and RN license, aligning skills with Clinical Applications Specialist responsibilities.
- Showcase technical proficiency: Emphasize your ability to learn specialized software and deliver digital training solutions.
- Demonstrate travel readiness: Clearly state your willingness and ability to travel extensively (100%+) within the US and Canada.
- Prepare for behavioral interviews: Be ready to discuss how you handle customer relationships and drive educational outcomes.
- Research GE HealthCare: Understand their mission and values to articulate your fit for the company culture.
Technical preparation
Master GE Healthcare's Maternal Infant Care portfolio.,Practice presenting clinical evaluations and training sessions.,Become proficient in specialized industry software.,Prepare for demonstrating digital education solutions.
Behavioral questions
Describe a time you trained a difficult clinician.,How do you handle conflicting customer demands?,Share an experience maintaining customer relationships.,How do you ensure optimal equipment performance through training?
Frequently asked questions
- What is the primary focus of the Clinical Applications Specialist NICU role at GE HealthCare?
- The Clinical Applications Specialist NICU role at GE HealthCare focuses on providing expert clinical and operational education and training for the Maternal Infant Care product portfolio to end-users, ensuring optimal performance and customer satisfaction.
- What are the essential qualifications for the Clinical Applications Specialist NICU position?
- Essential qualifications include holding an active registered nursing license with NICU experience, proficiency in standard software applications, and the ability to learn specialized industry software. A willingness to travel extensively (100%+) is also required.
- What is the expected travel frequency for this Clinical Applications Specialist role?
- The Clinical Applications Specialist NICU role requires extensive travel, approximately 100% of the time, involving 4-5 days per week, including some weekends, across the US and Canada.
- Does GE HealthCare offer sponsorship for employment visas for the Clinical Applications Specialist NICU position?
- No, GE HealthCare will not sponsor individuals for employment visas, now or in the future, for this job opening.
- What is the salary range for the Clinical Applications Specialist NICU role in the US?
- For US-based positions, the pay range for this role is $92,000.00 to $138,000.00 annually, with the final compensation dependent on factors such as skills, qualifications, experience, and location.
- What kind of experience is preferred for the Clinical Applications Specialist NICU role?
- Preferred qualifications include over 10 years of experience and Level 3 NICU experience, which would provide a strong foundation for the role's responsibilities.
- How does GE HealthCare approach employee development for a Clinical Applications Specialist?
- GE HealthCare offers professional development opportunities, challenging careers, and a great work environment, supporting employees in growing their skills and advancing their careers within the company.
- Is relocation assistance provided for the Clinical Applications Specialist NICU job?
- No, relocation assistance is not provided for this position.