Sr. Director, Analyst - AI/Agentic Systems in Digital Workplace Applications For MS Copilot (Remote Europe)
Gartner · Madrid, Community of Madrid, Spain
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- On site
- Full-time
- $180,000 / year
- Madrid, Community of Madrid, Spain
Job highlights
- Lead AI research for digital workplace applications.
- Analyze major AI vendors and their products.
- Develop actionable guidance for AI integration.
- Shape industry perspectives on AI in the workplace.
- Provide expert advice to enterprise leaders.
About the role
About the Role
Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner’s Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a Senior Director plays a significant role in producing pragmatic and provocative insights which Gartner clients consume and apply to propel their business toward key objectives. They are a trusted source of advice for clients, reinforcing Gartner’s value every day by engaging them via in-person meetings, virtual meetings, sales support visits and Gartner conferences to discuss complex client challenges and offer appropriate recommendations.
As a Gartner analyst within the Enterprise Applications team for IT Leaders and Technical Professionals, you will shape industry perspectives on the future of the digital workplace and critical dependencies (including tools, systems, workflows and skill disciplines) necessary for organizations to transition from early AI experimentation toward realizing measurable, AI-driven business value.
Your role involves leading collaborative research focused on major enterprise AI assistant and agentic vendors (e.g., Microsoft, Google, OpenAI, Amazon, Anthropic) and their products to deliver actionable guidance regarding their product capabilities, platform maturity, security controls, and integration approaches to scale AI across the workforce.
What you’ll do:
- Create innovative, thought provoking, and highly leveraged “must-have insights” content
- Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act
- Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward
- Demonstrate thought leadership in establishing insights positions across a team of analysts
- Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda
- Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights
- Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions
- Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings
- Support BTI and Sales: Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business
- Provide high quality and timely content peer review
- Build credibility as an industry expert to represent Gartner insights, methodology and strategy
- Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community
- Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery
- Be a mentor and a coach by supporting more junior team members
- Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions
What you will need:
- Bachelor's degree or equivalent experience; Graduate degree preferred
- 12+ years of relevant field or industry experience
- Experience and expertise in: The technology and industry market, major vendors and products (e.g., Microsoft’s M365 Copilot, Copilot Studio, Foundry and Agent 365; Google’ Gemini Enterprise and Vertex AI; Open AI’s ChatGPT Enterprise and Agent Kit)
- Digital workplace and end-user computing modernization, with a specific focus on the integration of AI
- Managing AI systems architecture, implementation, integration, and orchestration processes
- Evaluating and/or embedding AI governance and risk controls across diverse business units to ensure secure, enterprise-wide adoption
- Demonstrate executive presence; can immediately establish credibility with executives and additional stakeholders
- Strong organizational skills; ability to work under tight deadlines and produce high quality deliverables
- Demonstrate excellence in research and writing ability
- Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions
- Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges
- Strong communicator who is able to explain complex concepts concisely and simply
- Subject matter expert comfortable presenting at large and small-scale speaking engagements
- Strong business and financial acumen
- Deep knowledge of the global and competitive landscape within subject area as well as the interplay in that market
- Ability to work independently, while also being intrinsically motivated to collaborate across teams and support the workflow of others, in a multicultural global team
- Learning agile and adept with navigating highly matrixed environments
- Ability to represent Gartner's research methodology and strategies effectively at all levels
- Willingness and ability to travel up to 25% (where applicable)
About Gartner
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Key skills/competency:
- Senior Director Analyst AI
- Digital Workplace Applications
- AI Agentic Systems
- Microsoft Copilot
- Enterprise AI
- AI Governance
- Research and Analysis
- Thought Leadership
- Client Engagement
- Technology Market Analysis
Skills & topics
- Senior Director Analyst
- AI
- Agentic Systems
- Digital Workplace
- Microsoft Copilot
- Enterprise Applications
- IT Leadership
- Research
- Analysis
- Technology Trends
How to get hired
- Tailor your resume: Highlight AI, digital workplace, and vendor expertise.
- Showcase thought leadership: Emphasize research, analysis, and insights delivery.
- Prepare for executive presence: Practice explaining complex AI concepts simply.
- Demonstrate client engagement: Highlight experience advising executives and stakeholders.
- Network with Gartner: Connect with analysts to understand their research.
Technical preparation
Behavioral questions
Frequently asked questions
- What specific AI vendors does Gartner focus on for this Senior Director Analyst role?
- This role specifically focuses on major enterprise AI assistant and agentic vendors such as Microsoft (M365 Copilot, Copilot Studio, Foundry, Agent 365), Google (Gemini Enterprise, Vertex AI), OpenAI (ChatGPT Enterprise, Agent Kit), Amazon, and Anthropic.
- What is the expected travel percentage for the Senior Director Analyst position at Gartner?
- The role requires a willingness and ability to travel up to 25% for client meetings, Gartner events, and conferences, where applicable.
- What level of education and experience is required for the Senior Director Analyst, AI/Agentic Systems role?
- A Bachelor's degree or equivalent experience is required, with a Graduate degree preferred. You'll need 12+ years of relevant field or industry experience, with a strong focus on AI, digital workplace, and enterprise applications.
- How does Gartner support remote employees in this Senior Director Analyst role?
- Gartner offers a hybrid work environment that provides flexibility. While this role is remote, Gartner fosters a vibrant community and offers world-class benefits and competitive compensation, encouraging collaboration and support.
- What are the key responsibilities of a Senior Director Analyst at Gartner?
- Key responsibilities include creating thought-provoking insights, conducting in-depth analysis of market trends and vendors, providing actionable advice to clients, presenting at industry events, and mentoring junior analysts.
- How can I demonstrate my expertise in AI governance and risk controls for this Gartner role?
- Highlight your experience in evaluating and embedding AI governance and risk controls across diverse business units to ensure secure, enterprise-wide adoption. Showcase your understanding of compliance and ethical AI practices.
- What does Gartner mean by 'Agentic Systems' in the context of this role?
- Agentic systems refer to AI systems that can act autonomously or semi-autonomously to perform tasks, make decisions, and interact with their environment. This role will analyze the vendors and technologies enabling these capabilities within enterprise applications.
- How important is executive presence for this Senior Director Analyst position at Gartner?