Operations Manager

@ Garden State Tile Distributors

Operations Manager at Garden State Tile

Garden State Tile is seeking an exceptional Operations Manager to join our team at the Columbia, South Carolina facility. In this role, you will direct and coordinate all facets of the operation, ensuring excellent customer satisfaction and providing a concierge level of service to a diverse client base including tile contractors, home builders, designers, and homeowners.

Key Responsibilities:

• Improve performance, inventory, productivity, efficiency, growth, and profitability.
• Recruit, train, manage, support, and retain staff.
• Provide effective and timely customer service to internal and external customers.
• Oversee monthly and quarterly financial and operational assessments.
• Ensure adherence to safety, federal, local, and company policies.
• Manage orders, deliveries, and communication regarding timelines.
• Build alliances and maintain relationships with customers and team members.

Showroom & Facility Details:

The showroom is located at 425 Huger Street, one block from Founders Park in Columbia, SC. Featuring state-of-the-art Epicor's P21 technology, this resource serves homeowners, architects, builders, designers, and contractors.

Benefits:

• Competitive base salary with potential earnings from commission and bonuses.
• Comprehensive benefits including medical, dental, vision, and more.
• Company paid life insurance and voluntary benefits.
• Flexible Spending Plan and matching 401k/ROTH plans.
• Competitive PTO schedule, paid holidays, and philanthropy programs.
• Employee discounts and wellness programs.

Requirements:

• Implement effective methods and strategies for growth and profitability.
• Exemplify strong leadership, communication, and team building skills.
• Maintain a safe, clean, and efficient work environment.
• Conduct thorough background checks as part of the hiring process.
• Commitment to fair hiring practices and diversity, equity, and inclusion.

Key skills/competency:

Operations, Leadership, Customer Service, Financial Analysis, Team Management, Strategic Planning, Inventory Management, Communication, Process Improvement, Safety Compliance