SIP-Customer Account Employee
Gamma DE
Job Overview
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Job Description
About Gamma Communications GmbH
We are Gamma Communications GmbH, a leading specialist in IP and Cloud Communication in Germany. We connect people and actively shape the working world of tomorrow. Under the motto “Working smarter, together,” we offer our employees a modern, flexible work environment that provides space for ideas, development, and genuine collaboration. Together, we tackle the dynamic challenges of the telecommunications industry with enthusiasm for our solutions and the ambition to improve every day. Join our team and help us shape the telecommunications solutions of tomorrow – reliable, customer-oriented, and innovative. Let's achieve the extraordinary together – #GoodTogether.
Your Responsibilities as a SIP-Customer Account Employee
- Creation of offers and calculations for wholesale customers and sales partners.
- Follow-up on offers and monitoring of deadlines.
- Consulting and support for business partners and wholesale customers via phone and email.
- New setup of sales partners in systems and maintenance of master data.
- Sending product documents and information material.
- Categorization and activation of sales partners.
- Participation in sales projects in collaboration with wholesale partners.
What You Bring to the Team
- Successfully completed commercial training.
- Ideally, several years of professional experience in inside sales.
- Independent and self-reliant working style, as well as strong team spirit.
- Excellent communication skills via phone and email.
- Proficient in MS Office.
- Very good German language skills, both written and spoken.
- Good English language skills, both written and spoken.
Benefits at Gamma DE
You will appreciate what we offer: We are a dynamic team working with lean processes and short decision-making paths. A balanced work-life balance is also very important to us, which is why we offer our employees a comfortable working atmosphere!
- Flexible working hours
- 30 vacation days + Birthday day Off + free on December 24th & 31st
- Company pension scheme & supplementary health insurance
- Remote work – location-independent and flexible with modern IT equipment
- Regular team events
Key skills/competency
- Customer service
- Account management
- Sales support
- Offer generation
- Partner relations
- Data management
- Project collaboration
- Communication skills
- MS Office proficiency
- Telecommunications
How to Get Hired at Gamma DE
- Research Gamma DE's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor, focusing on their 'Working smarter, together' motto.
- Customize your resume: Highlight relevant experience in B2B customer support or inside sales within the telecommunications sector for the SIP-Customer Account Employee role at Gamma DE.
- Showcase communication skills: Emphasize your proficiency in both German and English, particularly for phone and email interactions, which are crucial for this SIP-Customer Account Employee position.
- Prepare for a values-based interview: Be ready to discuss examples demonstrating your teamwork, proactive approach, self-reliance, and strong customer focus, aligning with Gamma DE's collaborative environment.
- Demonstrate industry knowledge: Familiarize yourself with current trends and solutions in IP and Cloud Communication, showcasing your understanding of the telecommunications market relevant to Gamma DE.
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