Data & AI Principal - Customer Experience Solut...
@ Futurice

Helsinki Metropolitan Area
€120,000
On Site
Full Time
Posted 21 days ago

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XXXXXXXX XXXXXXXXXXXXX XXXXXXXXX***** @futurice.com
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Job Details

About the Role

Join us at Futurice as a Data & AI Principal - Customer Experience Solutions. This role involves balancing 80% client work and 20% sales activities, ensuring expert guidance in digital service development and AI-driven innovation while driving business development and nurturing client relationships.

Key Responsibilities

  • Lead cross-competence teams in delivering modern digital services
  • Provide strategic advisory on data strategy and digital transformation
  • Engage in sales activities and expand business portfolio
  • Utilize deep digital experience with cloud ecosystems and AI frameworks
  • Foster excellent communication among technical, design, and advisory teams

Requirements

  • 10+ years in digital service development or AI/ML
  • Solid understanding of next trends in AI for user experiences
  • Strong industry expertise (Retail, Banking, Insurance, Healthcare)
  • Hands-on solution architecture and development experience, including coding
  • Fluency in Finnish and English

Benefits

  • Hybrid work model with flexible work arrangements
  • Choice of high-quality work gear and tech equipment
  • Sports and lunch benefits, clubs, and free-time activities
  • Learning events, certification programs, and career development opportunities
  • Competitive fixed salary with performance-based bonuses

Application Process & Next Steps

If you are ready to take the next step, submit your application with your CV and relevant attachments. The process includes an initial interview, an in-depth technical discussion, and conversations with potential colleagues. Reference calls are also part of the process.

Key skills/competency

Data, AI, consultancy, digital, cloud, sales, architecture, strategy, client, innovation

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How to Get Hired at Futurice

🎯 Tips for Getting Hired

  • Research Futurice's culture: Explore mission, values and team insights.
  • Customize your resume: Highlight digital and AI accomplishments.
  • Showcase technical expertise: Detail your AI and cloud projects.
  • Prepare for interviews: Practice case studies and client scenarios.

📝 Interview Preparation Advice

Technical Preparation

Review modern AI frameworks and methodologies.
Practice cloud ecosystem integration and solution architecture.
Study digital service development case studies.
Brush up coding skills for hands-on demonstrations.

Behavioral Questions

Describe a time you led a cross-functional project.
Explain handling client relationship challenges.
Share experiences in balancing delivery and sales.
Discuss teamwork in complex digital transformations.

Frequently Asked Questions