14 hours ago
Entry-Level Customer Support
Futura Marketing
Hybrid
Part Time
$25,000
Hybrid
Job Overview
Job TitleEntry-Level Customer Support
Job TypePart Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$25,000
LocationHybrid
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Job Description
Entry-Level Customer Support at Futura Marketing
Futura Marketing is seeking an Entry-Level Customer Support specialist to join our remote team, based in Raleigh. This part-time role offers weekday daytime shifts and comprehensive guided training from day one. No prior experience is required, making it an excellent opportunity to start your career in customer support. Applicants must reside within the United States.
Responsibilities
- Answer customer questions about services
- Handle and confirm incoming orders
- Provide status updates on requests
- Enter data into internal systems
- Resolve basic client concerns
- Communicate with distribution staff
Requirements
- No prior support experience needed
- Strong written English skills
- Comfortable using web-based tools
- Organized and detail-oriented
- Reliable internet connection
- Must reside in the U.S.
Employee Advantages
- $21–$26 per hour
- Remote weekday schedule
- Structured onboarding process
- Performance-based growth path
- Supportive team environment
- Consistent part-time workload
Key skills/competency
- Customer Service
- Client Communication
- Data Entry
- Order Processing
- Issue Resolution
- Web-based Tools
- Organizational Skills
- Attention to Detail
- Written Communication
- Problem-Solving
How to Get Hired at Futura Marketing
- Research Futura Marketing's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume for customer support: Highlight strong communication, organizational skills, and any experience with web tools, even if not directly support-related. Emphasize your ability to learn quickly for this Entry-Level Customer Support role.
- Prepare for remote work discussions: Be ready to discuss how you maintain focus, manage your time, and ensure a reliable remote setup for an Entry-Level Customer Support position.
- Showcase your written communication: As strong written English is required, practice clear, concise, and professional written responses to common customer scenarios during your application process at Futura Marketing.
- Highlight problem-solving aptitude: Even without direct experience, demonstrate your ability to think critically and resolve basic issues efficiently.
Frequently Asked Questions
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01What is the primary work arrangement for the Entry-Level Customer Support role at Futura Marketing?
02Is prior experience required to apply for the Entry-Level Customer Support role at Futura Marketing?
03What kind of training can I expect for this Entry-Level Customer Support position?
04What are the typical working hours for the part-time Entry-Level Customer Support specialist?
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06How important are communication skills for Futura Marketing's Entry-Level Customer Support position?
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