Client Support Representative
Futura Marketing
Job Overview
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Job Description
Client Support Representative at Futura Marketing
Futura Marketing is looking for a remote Client Support Representative to join our team in Chicago. This part-time position offers weekday daytime hours and structured onboarding. No prior experience is required, as full training will be provided. The pay for this role ranges from $21 to $26 per hour. Please note, applications are accepted only from residents of Illinois.
Responsibilities
- Guide clients through service questions
- Process and confirm incoming orders
- Update customer details in the system
- Coordinate with the distribution team
- Monitor request status and timelines
- Document each interaction clearly
Requirements
- No previous support background needed
- Strong written English communication
- Basic computer navigation skills
- Reliable internet connection
- Detail-focused and organized
- Must reside in Illinois
Employee Advantages
- $21–$26 hourly pay
- Remote part-time weekday schedule
- Paid onboarding and guidance
- Supportive virtual team culture
- Clear daily workflow structure
- Simple and fast hiring process
Based in Illinois and ready for remote work? Apply now to join Futura Marketing as a Client Support Representative. A short resume is required to get started.
Key skills/competency
- Customer Service
- Client Interaction
- Order Processing
- Data Entry
- Communication Skills
- Problem Solving
- Attention to Detail
- Time Management
- Remote Work
- System Updates
How to Get Hired at Futura Marketing
- Research Futura Marketing's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Customize your short resume to highlight communication, organization, and any customer-facing experience, even non-traditional ones.
- Emphasize remote readiness: Showcase your ability to work independently and your comfort with remote tools and reliable internet connection.
- Prepare for behavioral questions: Be ready to discuss scenarios where you demonstrated detail orientation, strong communication, and problem-solving.
- Show genuine interest: Express enthusiasm for client support and Futura Marketing's approach to customer service during your application.
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