7 days ago
Client Support Representative
Futura Marketing
Hybrid
Part Time
$24,500
Hybrid
Job Overview
Job TitleClient Support Representative
Job TypePart Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$24,500
LocationHybrid
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Job Description
About Futura Marketing
Futura Marketing is actively seeking a remote Client Support Representative to join our team in Los Angeles. This part-time position offers weekday daytime hours and includes comprehensive structured onboarding. No prior experience is required, as full training will be provided to ensure your success. We are accepting applications exclusively from residents of California.
Responsibilities
- Guide clients through service questions and provide clear solutions.
- Process and confirm all incoming orders efficiently.
- Accurately update customer details within our system.
- Coordinate seamlessly with the distribution team.
- Monitor request statuses and ensure timely resolution.
- Document each client interaction clearly and concisely.
Requirements
- No previous support background is needed; we provide full training.
- Possess strong written English communication skills.
- Demonstrate basic computer navigation proficiency.
- Maintain a reliable internet connection for remote work.
- Be detail-focused and highly organized.
- Must reside in California to be considered for this role.
Employee Advantages
- Competitive hourly pay ranging from $21 to $26.
- Enjoy a remote, part-time weekday schedule.
- Benefit from paid onboarding and ongoing guidance.
- Become part of a supportive virtual team culture.
- Work with a clear and structured daily workflow.
- Experience a simple and fast hiring process.
Key skills/competency
- Client Support
- Customer Service
- Communication Skills
- Data Entry
- Order Processing
- Problem Solving
- Attention to Detail
- Organizational Skills
- Remote Work
- Team Collaboration
How to Get Hired at Futura Marketing
- Research Futura Marketing's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume for support roles: Highlight communication skills, organizational abilities, and any customer-facing experiences, even non-traditional ones.
- Showcase attention to detail: Ensure your application, especially the short resume, is flawless and addresses all requirements specifically for Futura Marketing.
- Prepare for a remote-friendly interview: Practice articulating your ability to work independently, manage time effectively, and maintain strong virtual communication.
- Emphasize your California residency: Clearly state your location and readiness for remote work within the specified state for Futura Marketing.
Frequently Asked Questions
Find answers to common questions about this job opportunity
01What are the typical working hours for a Client Support Representative at Futura Marketing?
02Is prior customer service experience mandatory to apply for this Client Support Representative position at Futura Marketing?
03What is the compensation for the Client Support Representative role at Futura Marketing?
04What technical skills are required for the remote Client Support Representative job with Futura Marketing?
05Can applicants outside of California be considered for the Client Support Representative role at Futura Marketing?
06What does the onboarding process look like for new Client Support Representatives at Futura Marketing?
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