Account Executive, Inbound

About Funding Circle UK

We’re on a mission to back the UK’s small businesses like no one else 🚀

Small businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks.

At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts.

We’re a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other’s backs - because we know that when we stand together, we move faster and build better.

The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy 📈 Come and join a mission that matters!

[Read our Impact Report] | [See our Trustpilot]

The Role of an Account Executive, Inbound

📍 London (Hybrid) | 🤝 3 days in the office | 💰 £30,000 + £8,400 OTE + Benefits

We are looking for an Account Executive, Inbound in our Inbound sales team. This is an entry-level role where you will be the face (or voice) of Funding Circle to the customer, dealing with inbound leads in the form of business loan applications. The focus of the role is to assist customers with their queries and educate them on both the Funding Circle offering and wider business context. You will be targeted on your conversion of these inbound leads to accepted loans.

As an Account Executive, Inbound, you embody one of our most important selling points: personal support of our customers. Every day you will speak to a diverse range of SME business owners to gain an understanding of their business, find out about their goals, and explain how Funding Circle can help in achieving them.

Following a two-week tailored training program, you will have weekly dedicated development sessions with your manager both individually and in a team setting.

Key Responsibilities

• Establishing instant rapport with your customers via telephone & email to cultivate successful relationships.
• Knowledge and understanding of the wider lending market and Funding Circle’s direct competitors.
• Pitching the Funding Circle proposition against alternative funding options available.
• Managing a high-volume, fast-paced pipeline; supporting your clients through each stage of creating an application.
• Being responsible for your own monthly target and continuously developing & improving your approach to help you get there.
• Proactively problem-solving, identifying, and confidently mitigating any risks, issues, or control weaknesses that arise in your day-to-day.

What We're Looking For

• Experience working in a sales or service environment - we don’t require heaps of experience but some exposure to a sales or service environment is beneficial.
• A strong communicator, confident to be able to engage with small business owners over the phone and via email.
• Ability to continually develop and maintain your pipeline whilst managing applications in progress.
• Proactivity and a desire to develop your career and taking onboard feedback - continuous development is a key part of sales at Funding Circle and we are looking for people keen to grow!

We’re building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you.

Why Join Funding Circle UK?

We back you to build an incredible career. As a flexible-first employer, we use a "best of both" approach. We’ll see you in our London office to collaborate – with barista coffee and subsidised Just Eat lunches on us!

Our Circler Proposition Focuses On Five Areas

• Flexibility: We provide a benefit allowance you can tailor to your own life and family.
• Health: This includes private medical and dental, health assessments, and access to a digital GP.
• Wealth: We offer life assurance, share schemes, and financial coaching.
• Development: You get a dedicated annual learning allowance to help you level up.
• Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans.

We also have award-winning parental leave policies. We're here to support you through the big life moments, from fertility treatments to new additions to the family.

Ready to join a mission that matters? We’d love to chat!

Key Skills/Competency

• Inbound sales
• Customer relationship management
• SME lending
• Financial product knowledge
• Sales target achievement
• Pipeline management
• Communication skills
• Problem-solving
• Business development
• Adaptability