HubSpot Consultant

About The Company

Fulcrum is a fast-growing revenue and growth consultancy, recognized as a HubSpot Diamond Partner, dedicated to helping B2B businesses scale smarter. The company has rapidly evolved into an AI-first business, embedding automation and intelligent workflows across sales, marketing, and customer operations to drive tangible commercial outcomes. Fulcrum operates with a lean, fully remote team distributed across Australia and APAC, fostering a culture that encourages critical thinking, ownership, and collaborative idea contribution, free from corporate red tape or ego.

The Role of a HubSpot Consultant

As a HubSpot Consultant at Fulcrum, you will be central to the client relationship, bridging onboarding with long-term client success. This is an account-led position, where you will own client conversations, shape solutions, and ensure clients achieve ongoing, measurable improvements through their HubSpot and AI-enabled systems. You will collaborate closely with HubSpot specialists and delivery teams to map phased rollout plans, guide implementation, and continuously refine sales and marketing workflows. While staying connected to delivery, your primary value lies in understanding client businesses, setting strategic direction, and aligning efforts with clear outcomes.

Key Responsibilities

• Act as the main point of contact for clients, leading discussions to uncover their goals and reporting needs.
• Translate client objectives into precise briefs for HubSpot specialists and the solutions architect.
• Set and manage expectations regarding communication, timelines, and deliverables, confidently guiding clients as needed.
• Oversee end-to-end delivery, collaborating with technical teams and reviewing work before client presentation.
• Analyze client system usage to identify and implement improvements for HubSpot and connected workflows.

What You’ll Bring

• Proven experience within a HubSpot agency environment, demonstrating a strong understanding of the platform's real-world application for clients.
• A solid grasp of go-to-market strategies, lead generation, and marketing workflows, connecting them to broader business objectives.
• Clear, confident communication skills, enabling you to manage client relationships with a structured, calm, and pragmatic approach.
• The confidence to take ownership of client outcomes, ask insightful questions, and simplify complex information into actionable next steps.

This Role is For You If...

• You seek an account-led role focused on end-to-end client relationship ownership, rather than primarily hands-on implementation.
• You are comfortable establishing boundaries and managing client expectations with a calm, structured methodology.
• You thrive on working across diverse clients and industries, energized by context-switching while maintaining focus on outcomes.

This Role is Not For You If...

• You prefer a hybrid or hands-on implementation role, as this position is intentionally account-led.
• You expect others to set boundaries or manage client expectations on your behalf.
• Your primary strength is deep specialization in a single tool; this role demands broader commercial and systems thinking.

Perks & Benefits

• Competitive base salary complemented by performance bonuses tied to client success, upsells, and retainers.
• Enjoy a 100% remote work environment with flexible hours, where productivity is prioritized over rigid schedules.
• Benefit from mentorship by seasoned leaders, continuous training opportunities, and clear pathways to become a practice lead or industry thought leader.
• Contribute to a culture that values new ideas and experimentation, with continuously evolving perks and benefits as Fulcrum scales.

Key Skills/Competency

• HubSpot Platform Expertise
• Client Relationship Management
• Account Management
• Sales & Marketing Workflows
• Go-to-Market Strategy
• Workflow Automation
• Project Oversight
• Communication Skills
• B2B Consulting
• AI-Enabled Systems