DJSC 3rd Line Cloud Network Engineer (Child of ... @ Fujitsu
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Job Details
Role Overview
Your role as a 3rd Line Cloud Network Engineer at Fujitsu involves working within a small, dynamic team of 2nd and 3rd Line engineers. You will perform planned activities through a Change Management Process, monitor systems using Event Management tooling, and respond to incidents via the Incident Process including triaging and escalation.
Key Responsibilities
- Respond to escalations from 2nd Line using ITSM tooling.
- Manage PKI certificates for both physical and virtual networking devices.
- Distribute software, firmware, and security updates for network devices.
- Collaborate with design and engineering teams.
- Maintain and support the virtual and physical network solution, updating the Operations Lead.
- Perform readiness assessments for new releases from the Engineering Team.
- Produce and maintain documentation including Work Instructions and Patching Schedules.
Required Skills & Experience
- Cloud Administration (e.g., Broadcom NSX-T)
- Firewall Management (e.g., Cisco Firepower Management Centre)
- Experience with Network Devices (e.g., Cisco IOS, NXOS & FXOS; Juniper Devices & JUNOS)
- Network Authentication (e.g., Cisco ISE)
- Experience with Event Management Tooling (e.g., SolarWinds)
- Familiarity with ITSM Tooling & Processes
- Knowledge of vCenter use in Cloud Administration
Work Expectations & Benefits
The role is structured with a support schedule from Monday to Friday, 07:00 – 19:00 covering 37 hours which may include early or late rotations as directed. Benefits include 26 days annual leave (plus public holidays and 3 flexible days), a generous pension plan with double matching contributions up to 10%, life assurance, companywide incentive plans, flexible benefits options, and employee support programs.
Recruitment & Inclusivity
Fujitsu is a recognized inclusive employer; a Disability Confident Leader, Times Top 50 employer for Gender Equality, and more. Applicants in need of a Disability Confident Interview Scheme can email EMEIArecruitment@fujitsu.com to apply. The recruitment process is a single stage.
Key skills/competency
3rd Line, Cloud, Network, ITSM, Incident, PKI, NSX-T, Cisco, Juniper, Documentation
How to Get Hired at Fujitsu
🎯 Tips for Getting Hired
- Research Fujitsu's culture: Understand their values, mission, and diversity initiatives.
- Customize your resume: Highlight cloud and network engineering experiences.
- Emphasize ITSM skills: Detail change, incident, and event management expertise.
- Prepare for technical questions: Review PKI, NSX-T, and firewall management details.