Data Entry Specialist - SAP and Salesforce

About the Role

The Data Entry Specialist - SAP and Salesforce is a member of the FUJIFILM Healthcare Americas Corporation (HCUS) Medical Informatics (MI) team. The role is responsible for entering, validating, and maintaining accurate data related to customer support contracts and associated assets within enterprise systems. This ensures agreements, renewals, and asset records are correctly linked and up to date to support billing, reporting, and service delivery.

Duties and Responsibilities

• Enter and update support contract data in ERP, CRM, or contract management systems.
• Establish, link, and maintain customer assets under support contracts.
• Verify contract dates, coverage levels, and entitlements for each asset.
• Perform periodic audits to ensure alignment between contracts, service records, and billing systems.
• Process contract renewals, amendments, cancellations, and terminations.
• Collaborate with operations to resolve discrepancies in asset or contract data.
• Maintain accurate digital and physical records in line with data governance policies.
• Generate reports and dashboards for KPI tracking.
• Support process improvements to enhance data quality and system integration.
• Monitor, manage, and respond to email inquiries in shared mailboxes.

Qualifications

Associate degree or equivalent experience required; 2+ years in data entry, contract administration, or asset management. Experience with ERP and CRM systems such as SAP and Salesforce is preferred. Strong attention to detail, proficiency in Microsoft Excel, and the ability to work independently under tight deadlines are essential.

Preferred Experience

Familiarity with support contract lifecycle processes, managing equipment/software asset records, and a basic understanding of subscription or service revenue recognition.

Physical Requirements and Travel

Ability to perform duties requiring sitting, manual tasks, and occasional lifting; up to 25% travel as needed.

Company Overview

FUJIFILM Healthcare Americas Corporation offers innovative healthcare solutions, spanning diagnostic imaging, enterprise imaging, and NDT. The headquarters is located in Lexington, Massachusetts, part of a historic healthcare research hub.

Key skills/competency

Data Entry, SAP, Salesforce, Contract Management, ERP, CRM, Auditing, Reporting, Microsoft Excel, Asset Management