Business Analyst

@ Fuelius

About Fuelius

Fuelius is a digital transformation consultancy and Elite HubSpot Partner trusted by mid-market and enterprise businesses across the UK. We specialise in replacing legacy CRM platforms with scalable, connected systems to drive commercial outcomes through operational clarity, RevOps strategy, and business process optimisation.

The Role - Senior Business Analyst

This permanent, full-time position is ideal for an experienced Business Analyst who excels in translating business complexity into clear, actionable requirements. You will work directly with senior stakeholders from scale-ups to FTSE 250 companies, leading discovery workshops, mapping business processes, and crafting blueprints for commercial transformation.

Key Responsibilities

• Lead discovery workshops with C-suite executives and department heads.
• Map current-state processes and design future-state operating models.
• Gather, document, and validate business requirements.
• Write detailed user stories and acceptance criteria for delivery teams.
• Facilitate stakeholder alignment sessions and manage conflicting priorities.
• Create clear documentation including process maps and stakeholder maps.
• Support pre-sales scoping for larger deals.
• Champion best practices in change management and business process design.

Qualifications

• 4+ years' experience as a Business Analyst, ideally in consultancy or professional services.
• Proven workshop facilitation with senior stakeholders.
• Strong skills in business process mapping and requirements gathering.
• Experience with transformation projects (CRM, ERP, operational systems).
• Excellent written communication and documentation skills.
• Proficiency with process mapping tools (Lucidchart, Miro, Visio).
• Background in B2B environments with insight into sales, marketing, and customer success processes is preferred.

Key skills/competency

Senior Business Analyst, Discovery, Process Mapping, Requirements Gathering, Stakeholder Engagement, Transformation, CRM, Change Management, Documentation, Workshop Facilitation