Medical Assistant
Frontier Direct Care · Pflugerville, TX
- On site
- Full-time
- $60,000 / year
- Pflugerville, TX
Tailored resume — keyword-matched to this role.
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Job highlights
- Transform healthcare with a growing company.
- Provide direct patient care and support providers.
- Perform phlebotomy, IVs, and administer injections.
- Utilize EHR/EMR systems and communication tools.
- Bilingual Spanish/English skills are a plus.
About the role
About Frontier Direct Care
At Frontier, we are transforming healthcare. Our patients get access to the care they need quickly and efficiently while experiencing improved health outcomes for the first time in their life. Join us in shaping the future of healthcare!We build experiences people love by incorporating empathy, care and trust. We challenge the status quo to restore the patient-provider relationship, starting with a team that deeply cares about healthcare and each other.
We’ve redefined patient care and engagement, proving it’s possible to build a premium healthcare brand. Supported by top healthcare funds and industry leaders, our strong team is rethinking collaboration and building a global, household name. Join us as a Medical Assistant and do the best work of your life.
Frontier Direct is growing! Come see why we were honored as an Inc. Best Workplaces for 2026!!
What You’ll Be Doing
- Educate and empower members on how they can use their membership inside and outside of Frontier.
- Work with your paired PCP to provide quality care and service to your mutually assigned patient panel.
- Coordinate and anticipate provider needs related to patient care to set the provider and patient up for success.
- Coordinate with our contracted outside service providers (imaging, labs, or specialists).
- Perform phlebotomy and IV procedures to assist in patient diagnostics and treatment.
- Assist providers with procedures to ensure smooth and efficient patient care.
- Welcome all members to the clinic - healthcare can be scary, but your attention to detail lets them know they are in good hands.
- Create regular follow-up to ensure members feel cared for and know that YOU "got their back" in the complicated medical system.
- Customize the member experience by communicating directly with your patients by phone, text, and email.
- Work collaboratively with your Provider partner to restock exam rooms and manage inventory of supplies, instruments and equipment in the lab.
- Perform daily housekeeping tasks to maintain cleanliness and organization in the clinic.
- This role requires the use of a personal cell phone for efficient communication and collaboration with team members, patients, and stakeholders.
- Represent the medical facility at community events, health fairs, and outreach programs to promote services and educate the public.
Requirements
- Minimum of 2 years of experience as a Medical Assistant.
- Experience working in a clinic setting.
- Experience providing care to all ages, including pediatrics.
- Bilingual Spanish/English.
- Proficient at performing a variety of tasks including electrocardiograms (ECG/EKG), phlebotomy, IVs, and injections (SC and IM). A skills assessment is required as part of our recruitment process.
- Extensive experience working with a variety of Electronic Health Record (EHR/EMR) systems.
- Active BLS or ability to obtain within the first 30 days of employment.
- Adaptable and open to change in process and technology.
- Excellent communication and organizational skills, as well as the ability to work effectively with healthcare providers.
- Certified Medical Assistant, preferred.
Benefits
- Medical, dental, and vision insurance.
- Frontier Membership for you and your immediate family.
- Voluntary insurance: short-term disability, long-term disability, life insurance, and other supplemental insurances.
- 401(k) plan: Free access to financial wellness platforms that provide financial advisors + personal finance tools.
Time Off!
- Paid Time Off policy, including up to 5 unplanned days off per year.
- 9 additional company holidays.
- Parental leave policies.
Key skills/competency
- Medical Assistant
- Patient Care
- Phlebotomy
- IV Procedures
- EHR/EMR Systems
- BLS Certification
- Bilingual Spanish/English
- ECG/EKG
- Patient Education
- Clinic Operations
Skills & topics
- Medical Assistant
- Healthcare
- Patient Care
- Phlebotomy
- EHR
- Clinic
- Bilingual
- Medical Assistant Jobs
- Frontier Direct Care
- Healthcare Jobs
How to get hired
- Tailor your resume: Highlight your 2+ years of Medical Assistant experience, clinic setting work, and experience with all ages.
- Showcase skills: Emphasize proficiency in ECG/EKG, phlebotomy, IVs, injections, and EHR/EMR systems.
- Emphasize bilingualism: Clearly state your Spanish/English proficiency as it's a key requirement.
- Highlight certifications: Mention your active BLS or willingness to obtain it within 30 days.
- Demonstrate soft skills: Showcase excellent communication, organizational skills, and adaptability.
Technical preparation
Practice phlebotomy and venipuncture techniques.,Review ECG/EKG interpretation and operation.,Study EHR/EMR system functionalities.,Prepare for injection techniques (SC/IM).
Behavioral questions
Describe a time you handled a difficult patient.,How do you prioritize tasks under pressure?,Explain how you ensure patient comfort.,How do you collaborate with healthcare providers?
Frequently asked questions
- What is the primary focus of a Medical Assistant at Frontier Direct Care?
- As a Medical Assistant at Frontier Direct Care, your primary focus will be to provide quality patient care, support healthcare providers, and ensure efficient clinic operations. This includes patient education, coordinating care, performing medical procedures like phlebotomy and IVs, and managing clinic supplies and cleanliness.
- What are the essential qualifications for the Medical Assistant role at Frontier Direct Care?
- The essential qualifications include a minimum of 2 years of experience as a Medical Assistant, experience in a clinic setting, and experience caring for patients of all ages. Proficiency in tasks such as ECG/EKG, phlebotomy, IVs, injections, and EHR/EMR systems is also crucial. Bilingual Spanish/English is highly preferred.
- What medical procedures will a Medical Assistant perform at Frontier Direct Care?
- Medical Assistants at Frontier Direct Care will perform a variety of procedures including electrocardiograms (ECG/EKG), phlebotomy, IV procedures, and administering injections (subcutaneous and intramuscular). They will also assist providers with other procedures.
- What benefits does Frontier Direct Care offer its Medical Assistants?
- Frontier Direct Care offers a comprehensive benefits package including medical, dental, and vision insurance, a Frontier Membership for you and your immediate family, voluntary insurance options, and a 401(k) plan with access to financial wellness resources. They also provide generous Paid Time Off and parental leave policies.
- Is a Certified Medical Assistant (CMA) certification required for this role?
- While a Certified Medical Assistant (CMA) certification is preferred, it is not strictly required. The role emphasizes practical skills and experience, including proficiency in specific medical procedures and EHR/EMR systems. Active BLS certification or the ability to obtain it is mandatory.
- Does Frontier Direct Care require a skills assessment for Medical Assistant applicants?
- Yes, a skills assessment is a required part of the recruitment process for Medical Assistants at Frontier Direct Care. This assessment will evaluate your proficiency in performing various medical tasks such as ECG/EKG, phlebotomy, IVs, and injections.
- How does Frontier Direct Care foster a positive work environment for its employees?