Software QA Engineer L3
Frontdoor, Inc. · United States
- Hybrid
- Full-time
- $86,000 / year
- United States
Job highlights
- Develop and execute various test cases.
- Automate UI and API testing.
- Debug issues and review logs.
- Mentor junior QA engineers.
- Collaborate with product and development teams.
About the role
Software QA Engineer
Frontdoor is reimagining how homeowners maintain and repair their most valuable asset – their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre-qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances. Frontdoor is a cutting edge, one-stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre-qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit frontdoorhome.com.
Responsibilities
Our intermediate Software QA Engineer L3 works with Product Managers and Development teams to understand features and technical implementation, and ensure our sites, products, and platforms perform to industry-beating quality levels. It is expected that the person must strive to raise the bar of QA practices and establish high quality test standards under moderate supervision.
Key Responsibilities:
- Develop, maintain, and execute smoke, regression, functional, performance, and other test cases as needed.
- Ensure test cases have full traceability back to business requirements and technical specifications.
- Understand software internals, debug issues, review logs, and write automated tests with scripting and automation tools.
- Communicate testing metrics to stakeholders on a regular basis.
- Log and retest defects.
- Identify and maintain test data requirements.
- Assist in complex internal process improvement initiatives.
- Mentor and train QA Engineer L2s.
- May include other duties as assigned.
Qualifications
Required Skills:
- Functional testing experience from writing to executing test cases.
- UI automation and understanding of the framework.
- REST API testing and automation experience.
- Problem-solving skills and openness to code using any programming language, preferably Java.
- Results-oriented, with good interpersonal skills, and ability to work independently and in a team environment.
Preferred Skills:
- Performance testing and DevOps experience.
- Working experience on DB.
Physical Role Requirements:
- Be seated at a computer intermittently for up to eight hours a day.
- Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
- Sitting for long periods of time while using office equipment such as computers and phones.
- Repetitive motions using hands and digits; such as movement of wrists, hands and fingers while picking, pinching, and typing during your normal working environment.
Minimum Education, Licensure and Professional Certification requirements:
Bachelor’s degree required in Information Systems / Computer Science / Engineering / Science / Mathematics with a computer background.
Minimum Experience required:
2+ years of experience required in testing, including automation testing.
Other/State Specific
This role pays between $72,000/Yr to $100,000/Yr, and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.
At Frontdoor, certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more.
Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.
Key skills/competency
- Software QA Engineer
- Functional Testing
- UI Automation
- REST API Testing
- Automation Tools
- Java
- Problem Solving
- Performance Testing
- DevOps
- Databases
Skills & topics
- Software QA Engineer
- QA Engineer
- Quality Assurance
- Software Testing
- Automation Testing
- UI Automation
- API Testing
- Functional Testing
- Java
- Performance Testing
- DevOps
How to get hired
- Tailor your resume: Highlight your 2+ years of QA experience, focusing on functional, UI, and API automation testing. Mention Java proficiency.
- Showcase automation skills: Emphasize your experience with automation tools and frameworks in your application.
- Prepare for technical questions: Be ready to discuss your problem-solving approach, debugging techniques, and experience with REST APIs and databases.
- Understand Frontdoor's mission: Research how Frontdoor and American Home Shield help homeowners and align your answers with their focus on quality and innovation.
- Ask insightful questions: Prepare questions about the team's QA practices, automation strategies, and opportunities for growth within the company.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the typical career path for a Software QA Engineer at Frontdoor?
- As a Software QA Engineer L3 at Frontdoor, you have opportunities to advance your career. With 2+ years of experience and a Bachelor's degree, you're positioned for growth. The role includes mentoring QA Engineer L2s, suggesting a path towards more senior or lead roles. Continuous learning in areas like performance testing and DevOps can also open up new avenues within the engineering department.
- What programming languages are preferred for the Software QA Engineer role at Frontdoor?
- The job description explicitly prefers Java for the Software QA Engineer role at Frontdoor. While they are open to candidates who can code in any programming language, demonstrating proficiency or experience with Java will significantly strengthen your application, especially for automation scripting and debugging.
- Does Frontdoor offer remote work options for Software QA Engineers?
- The job description lists 'Job Locations US' and mentions physical role requirements like sitting at a computer for extended periods. While not explicitly stating remote or hybrid, the emphasis on physical requirements and the US location suggests this role might be on-site or hybrid, though it's best to confirm with the recruiter.
- What kind of testing experience is most valuable for this Software QA Engineer position?
- Frontdoor values a strong foundation in functional testing, from writing to execution. Crucially, experience with UI automation and REST API testing and automation is highly desired. Familiarity with performance testing and DevOps practices are considered preferred skills that would make a candidate stand out.
- How important is a Bachelor's degree for the Software QA Engineer role at Frontdoor?
- A Bachelor's degree is a required qualification for this Software QA Engineer position. Specifically, a degree in Information Systems, Computer Science, Engineering, Science, or Mathematics with a computer background is necessary. This indicates a preference for candidates with a solid theoretical and technical educational foundation.