Product Data Analytics Intern

Product Data Analytics Intern at Front

Front is a leading AI-powered customer service platform designed for collaboration. It integrates core support channels into an intuitive workspace, enabling teams to collaborate on requests, automate processes, and enhance customer experience. With flexible workflows, AI features, and customer intelligence, Front empowers organizations to maintain a customer-first approach daily. Over 9,000 innovative companies globally, including CultureAmp, HootSuite, and Y Combinator, utilize Front for scalable, five-star service.

Backed by Sequoia Capital and Salesforce Ventures, Front has secured $204M from top venture capital firms and investors. The company has received numerous accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, and #4 on Fortune’s Best Workplaces in the Bay Area™.

We are seeking an outstanding Product Data Analytics Intern to join our Paris-based team. In this role, you will help Front make data-driven decisions about our product, working at the intersection of data insights and product strategy. You will leverage data to inform high-impact business and product decisions, conducting analysis throughout the product development process, sizing opportunities, analyzing experiments, developing and monitoring key metrics, and informing strategic decisions. As AI transforms customer support, Front is uniquely positioned to lead this change, and you will contribute to this transformation hand in hand with our product development team.

What will you be doing?

• Making actionable recommendations about product strategy and prioritization based on a deep understanding of customer engagement and behavior.
• Partnering closely with Engineering, Product, Design, and analytics functions across the company to identify opportunities, drive key metrics, and set strategy across multiple product areas.
• Generating insights by conducting exploratory analysis, assessing trends, and analyzing A/B tests.
• Evangelizing insights and scaling access to product data, building a data-driven culture across the company.
• Collaborating with other data & analytics functions to ensure we have the right data foundations in place.

What skills and experience do you need?

• Demonstrated experience in a quantitative role or project, e.g., analytics, consulting, data science.
• Currently enrolled in your last year of a French engineering or business school, with specialization in data science.
• Proficiency using SQL to query large data sets, with a strong understanding of statistics and experimentation.
• Full professional English proficiency.
• Impact-focused, eager to jump in and work in a fast-paced environment.
• Strong critical thinker, excited to solve ambiguous problems.
• Collaborative, forming trusting relationships with your cross-functional teammates and communicating data clearly across a broad audience.

Front operates on a hybrid model — we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected.

What We Offer

• Competitive compensation.
• Flexibility to work from home 1 day/week.
• Meal voucher card by Swile.
• 50% of transport reimbursement.

Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy Notice.

Key skills/competency

• Product Analytics
• Data-driven Decisions
• SQL
• Statistics
• A/B Testing
• Exploratory Data Analysis
• Customer Engagement
• Product Strategy
• Data Visualization
• Cross-functional Collaboration