Senior Business Development Manager (North Amer...

@ Freshworks

Company Description

Organizations everywhere struggle with complex, costly solutions that often hinder productivity and growth. Freshworks offers a fresh vision with uncomplicated service software to enable exceptional customer and employee experiences. Trusted by over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, Freshworks delivers enterprise-grade, easy-to-use solutions powered by a people-first approach to AI.

Job Description

As a Senior Business Development Manager - North America at Freshworks, you will generate qualified opportunities through rigorous prospecting and research in your target market. You will engage high-profile prospects, build an effective sales pipeline, and serve as the face of Freshworks.

• Perform extensive research on assigned accounts and build a pipeline.
• Conduct creative outreach through emails and campaigns.
• Deliver compelling pitches to high-profile company personas.
• Present product capabilities using PowerPoint presentations.
• Maintain a meticulous record in CRM and update meeting minutes.

Qualifications

• 3 to 7 years in a customer-facing sales/BD role.
• Strong written and verbal communication skills.
• Empathy for customer needs and effective collaboration skills.
• Experience in cold calling and understanding sales metrics.
• Ability to multi-task, research, and conduct effective presentations.

Good to Have

• Experience in B2B SaaS companies.
• Familiarity with LinkedIn Sales Navigator, DiscoverOrg, ZoomInfo.
• Track record of consistently overachieving targets.

Key Skills/Competency

Prospecting, Pipeline, Communication, SaaS, Cold Calling, CRM, B2B, Research, Sales Metrics, Presentation