Associate Director of Student Recruitment
@ Franklin University Switzerland

Hybrid
$120,000
Hybrid
Full Time
Posted 10 hours ago

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About Franklin University Switzerland

Franklin University Switzerland, founded in 1969, is one of the first institutions to bring Liberal Arts education to Europe and to be recognized by both US and Swiss accreditation agencies. The institution is a leader in international education, offering a multinational learning environment with small classes, strong relationships, and hands-on academic travel experiences. The emphasis is on intellectual curiosity, critical thinking, and interdisciplinary opportunities.

Position Overview

Role: Associate Director of Student Recruitment

Reports to: Chief Growth and Engagement Officer

Team: Global Student Recruitment team (USA, Europe, MENA, APAC, LATAM, Africa)

Territory: Global with direct management of European pipeline, especially Switzerland.

Location: Remote with travel (~50%).

Role Purpose

Own and lead the global student recruitment engine and a distributed team in building quality relationships with schools and counselors. Drive qualified leads and conversion of inquiries into enrolled students with a focus on maintaining a 24-hour engagement SLA and enforcing a rigorous data-driven sales culture.

Key Responsibilities

  • Leadership & Management: Manage, coach, and set quarterly targets for a global recruitment team, while collaborating with marketing, admissions, and other enrollment departments.
  • Territory Ownership: Build and execute a global territory plan with prioritized school lists, counselor engagement, and relationship building through events and outreach.
  • School & Counselor Relations: Establish tiered engagement plans, run briefings, trainings, immersion sessions, and maintain high-touch web-based and direct advisory engagements with parents and students.
  • Sales Excellence & Conversion: Enforce a 24-hour first-response SLA, standardize outreach, and support conversion from inquiry to enrollment using diversified contact methods.
  • Data, Reporting & Quality: Ensure CRM hygiene, monitor cost per lead and ROI, track recruitment impact, and report emerging market opportunities globally.

Required Profile

6–10+ years in student recruitment, enrollment, admissions or consultative sales, ideally with higher education experience. Proven ability to lead distributed, KPI-driven teams with strong sales acumen, excellent stakeholder management, and data literacy using CRMs like Slate, Salesforce, or HubSpot. Fluent English is required; additional European language skills and knowledge of the Swiss education landscape are desirable.

Additional Information

Full time position in an international and intercultural environment. Franklin University Switzerland is an Equal Opportunity/Affirmative Action employer. Please note that medical insurance is not provided. Only positive applications will be notified. For more details, visit the university website.

Key skills/competency

Student Recruitment, Global Strategy, Relationship Building, Sales Conversion, CRM, Data-driven, Leadership, KPI, International Education, Stakeholder Management

How to Get Hired at Franklin University Switzerland

🎯 Tips for Getting Hired

  • Customize your resume: Highlight global recruitment and leadership experience.
  • Emphasize data skills: Showcase CRM and pipeline management expertise.
  • Research Franklin University Switzerland: Understand their mission, global reach, and culture.
  • Prepare for behavioral interviews: Provide examples of managing distributed teams.

📝 Interview Preparation Advice

Technical Preparation

Review CRM platforms like Salesforce and HubSpot.
Analyze global recruitment data metrics.
Practice pipeline dashboard creation.
Study digital outreach and lead scoring techniques.

Behavioral Questions

Describe managing a dispersed team effectively.
Explain handling cross-cultural challenges in recruitment.
Share a time you met tough targets.
Discuss conflict resolution in team settings.

Frequently Asked Questions