AI Adoption Lead
Fragomen · Toronto, ON
- On site
- Full-time
- $100,000 / year
- Toronto, ON
Job highlights
- Lead AI integration and adoption strategies.
- Drive change management for AI initiatives.
- Engage with technical and business stakeholders.
- Manage AI program performance and metrics.
- Requires 5+ years in product or transformation.
About the role
AI Adoption Lead
Fragomen is seeking an AI Adoption Lead to spearhead the successful integration, adoption, and scaling of artificial intelligence solutions across the organization. This pivotal role operates at the nexus of business strategy, technology, and change management, ensuring that AI initiatives yield measurable value and are embraced by end-users.
Key Responsibilities
AI Strategy & Enablement
- Partner with stakeholders to define and execute AI adoption strategies aligned with business and client objectives.
- Identify and prioritize high-impact AI use cases across functions, while strategically deprioritizing initiatives that do not align with business value.
- Translate complex AI capabilities into clear and compelling business value propositions.
Adoption & Change Management
- Lead organizational change efforts to drive AI adoption and sustained user engagement.
- Develop and execute integrated communication, training, and enablement strategies to support AI rollouts.
- Create scalable adoption assets, including marketing and training materials (e.g., playbooks, videos, FAQs, and reusable resources).
- Leverage a range of communication channels (e.g., intranet, webinars, email) to drive awareness and reinforce adoption.
- Anticipate and address resistance, ensuring a smooth transition to AI-enabled workflows.
Stakeholder Engagement
- Act as a bridge between technical teams (Data, AI CoE, Product, Architecture, Support) and business stakeholders.
- Facilitate workshops, demos, and feedback sessions to ensure alignment, usability, and continuous improvement.
- Build strong cross-functional relationships to champion AI initiatives.
- Partner with the Office of General Counsel, Data Privacy Office, and AI CoE to ensure AI solutions align with ethical standards, compliance requirements, and company policies.
Program & Performance Management
- Define success metrics (e.g., adoption rates, ROI, productivity gains) for AI initiatives.
- Maintain documentation of adoption activities, user feedback, and key challenges.
- Monitor usage, gather insights, and continuously optimize adoption strategies.
- Manage timelines, risks, and dependencies across AI programs.
- Provide regular reporting on adoption progress, insights, and outcomes to stakeholders.
Qualifications
Required
- Bachelor’s degree in Business, Technology, Data Science, or a related field.
- 5+ years of experience in product management, change management, digital transformation, or similar roles.
- Experience working with AI/ML-driven products or data platforms.
- Strong understanding of business process transformation and workflow optimization.
Preferred
- Experience with generative AI tools (e.g., copilots, automation platforms).
- Familiarity with agile methodologies and product lifecycle management.
- Background in consulting, transformation programs, or enterprise technology adoption.
Compensation
The salary range for this role reflects a variety of factors considered in compensation decisions, including but not limited to an individual’s skills, experience, qualifications, work location, work arrangement, licensure and certifications, and applicable laws. Placement within the range will vary based on these factors, and compensation decisions are made to ensure internal equity and alignment with market data.
A reasonable and good-faith estimate of the current salary range for individuals able to work a hybrid schedule in the office locally is: $91,000.00 - $109,000.00.
You may also be eligible to take advantage of our benefits offering, RRSP, and paid time off plans.
All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations. As part of our recruitment process, we use technology, automation, and artificial intelligence to support administrative screening activities; all hiring decisions are made by people.
Key skills/competency
- AI Strategy
- Change Management
- Product Management
- Stakeholder Engagement
- Digital Transformation
- AI Adoption
- Business Process Optimization
- Program Management
- User Engagement
- Generative AI
Skills & topics
- AI Adoption Lead
- AI Strategy
- Change Management
- Product Management
- Digital Transformation
- AI
- Machine Learning
- Generative AI
- Business Process Optimization
- Stakeholder Engagement
- Program Management
- User Adoption
- Enterprise Technology
- Consulting
- Data Science
- Technology Adoption
How to get hired
- Tailor your resume: Highlight AI, product, and change management experience.
- Showcase AI understanding: Emphasize experience with AI/ML products or generative AI.
- Demonstrate strategic thinking: Detail your approach to AI strategy and adoption.
- Prepare for behavioral questions: Be ready to discuss stakeholder engagement and change leadership.
- Understand Fragomen's mission: Research their focus on AI and client solutions.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the salary range for the AI Adoption Lead role at Fragomen?
- The estimated salary range for the AI Adoption Lead position at Fragomen is between $91,000.00 and $109,000.00 annually, depending on factors such as skills, experience, and location.
- What are the key qualifications for the AI Adoption Lead position at Fragomen?
- Required qualifications include a Bachelor's degree in a related field, 5+ years of experience in product management, change management, or digital transformation, and a strong understanding of AI/ML products and business process optimization.
- Does Fragomen have specific requirements regarding experience with generative AI for the AI Adoption Lead role?
- While not strictly required, experience with generative AI tools like copilots and automation platforms is preferred for the AI Adoption Lead role at Fragomen, indicating a desire for candidates familiar with cutting-edge AI applications.
- What is the work arrangement for the AI Adoption Lead role at Fragomen?
- The job description suggests a hybrid work arrangement for the AI Adoption Lead role, where individuals able to work a hybrid schedule in the office locally are mentioned in relation to the salary range.
- How does Fragomen utilize AI in its hiring process for the AI Adoption Lead position?
- Fragomen employs technology, automation, and artificial intelligence to support administrative screening activities during the recruitment process. However, all final hiring decisions for the AI Adoption Lead role are made by people.
- What does 'AI Adoption Lead' mean at Fragomen?
- As an AI Adoption Lead at Fragomen, you will be responsible for driving the successful integration, adoption, and scaling of AI solutions, bridging the gap between technical teams and business stakeholders to ensure value delivery and user engagement.
- What kind of training and enablement materials will an AI Adoption Lead create at Fragomen?
- An AI Adoption Lead will create scalable adoption assets, including marketing and training materials such as playbooks, videos, FAQs, and other reusable resources to support AI rollouts and user adoption.