Speditionskaufmann Seefracht Import
Fr. Meyer's Sohn | FMS
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Job Description
About Fr. Meyer's Sohn (FMS)
At Fr. Meyer's Sohn (FMS), you will comprehensively support your clients and organize tailor-made logistics solutions for their shipments in international supply chains. Excellent customer service and very high customer satisfaction are our top priorities. Become part of our expert team in Customer Service. We look forward to getting to know you and continuing our success story together!
Fr. Meyer's Sohn (FMS) is a global, family-owned freight forwarding company specializing in the international transport of bulk goods. Cross-modal customer solutions are part of our product portfolio, as is the optimization of supply chains. FMS is a market leader in paper and forest products logistics and one of the world's largest sea freight forwarders. More than 1,250 transport and logistics specialists in over 30 countries generate a turnover of more than 1 billion euros per year.
Start date: Immediately!
Your Responsibilities as Speditionskaufmann Seefracht Import
- You are responsible for the comprehensive support of a defined client base, true to our motto "one face to the customer."
- You manage the freight forwarding process for worldwide transport orders from A-Z.
- The calculation of prices and offers is in your hands.
- You are the first point of contact for our international customers and partners.
- You handle customs clearances.
- The preparation of profit and loss statements and the execution of monthly closings for your area of responsibility complete your diverse range of tasks.
What You Bring
- You have a commercial apprenticeship in freight forwarding/shipping or a comparable qualification.
- Routine experience in the operational handling of sea freight orders? Check!
- You impress with strong communication skills, both written and spoken, also in English.
- A proactive and customer-oriented way of working is one of your strengths.
What We Offer
- Modern Working Time Model: A 39-hour week with flexible working hours, the possibility of mobile working, and up to 32.5 days off per year.
- Collaborative Partnership: A warm atmosphere in an international and lively logistics environment, plus many joint events and activities (Summer Chill & Grill, company run, New Year's reception, table tennis tournament, various charity events, and much more).
- Attractive Social Benefits and Subsidies: Full coverage of the Deutschlandticket, capital-forming benefits, restaurant ticket vouchers, holiday pay, equipment for mobile working, and much more.
- Training and Further Education: Extensive training and development opportunities through individual training and global exchange programs in collaboration with our worldwide branches.
- Fitness and Health: Company bike leasing with JobRad and a discounted Urban Sports membership, as well as a diverse range of corporate health management options.
- Catering: Daily fresh fruit and free beverages (water, tea, and coffee).
- Central Location: Good transport connections due to our location in Hamburg's City Süd.
Key skills/competency
- Customer Service
- Sea Freight Import
- Logistics Management
- Customs Clearance
- Pricing Calculation
- International Shipping
- Client Communication
- Supply Chain Optimization
- German Language
- English Language
How to Get Hired at Fr. Meyer's Sohn | FMS
- Research Fr. Meyer's Sohn's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume for logistics: Highlight your experience in sea freight, import processes, customs, and international client management to match FMS's focus.
- Showcase communication skills: Emphasize your proficiency in German and English, and provide examples of successful international client interactions.
- Prepare for industry-specific questions: Be ready to discuss challenges in global logistics, supply chain optimization, and customer service best practices.
- Demonstrate proactive problem-solving: Share instances where you took initiative to resolve issues or improve processes in a freight forwarding context.
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