Affordable Housing Leasing Consultant (REF10262B)
@ FPI Management, Inc.

Lakeside, Virginia, United States
On Site
Full-time
Posted 4 days ago

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XXXXXXXX XXXXXXXXX XXXXXX***** @fpimanagement.com
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Job Details

Company Description

FPI Management, Inc. is one of the largest third-party fee-managed Property Management companies in the nation. They manage over 850 communities (~150,000 units) and employ around 3,500 team members. This role is within the Multifamily Property Management sector.

Job Overview

The Affordable Housing Leasing Consultant is the community's sales representative. You will interact with potential and existing residents, conduct property tours, process rental applications, secure lease agreements, and assist with renewals. All duties must adhere to Fair Housing Laws and FPI Management policies.

Key Responsibilities

  • Client Relations: Uphold owner philosophies and meet client expectations.
  • Communication: Maintain professional interactions with residents, applicants, vendors, and clients.
  • Leasing/Occupancy: Execute professional leasing techniques and maintain occupancy targets.
  • Reporting & Document Management: Manage resident files and update reporting systems.
  • Risk Management: Report incidents timely and react professionally during emergencies.
  • Facility Maintenance: Assist residents with maintenance reporting and follow-ups.
  • Other Duties: Enforce community rules, adhere to dress code and complete all required trainings.

Qualifications & Skills

  • Familiarity with affordable housing programs (LIHTC, HUD, USDA-Rural Development, etc.).
  • Minimum 1 year experience in a similar role or related customer service fields.
  • High School diploma or equivalent; college degree preferred.
  • Proficient in English with strong computer skills (MS Office, Google Apps, property management software, RealPage).
  • Must have a valid, unrestricted U.S. Driver's License for operating a site-owned golf cart.

Location & Employment Details

This position is located at Richfield Place, 6001 Grammarcy Cir, Richmond, VA 23227, USA. It is a full-time, on-site role.

Key skills/competency

Affordable Housing Leasing Consultant, leasing, resident retention, fair housing, customer service, communication, reporting, document management, maintenance, RealPage

How to Get Hired at FPI Management, Inc.

🎯 Tips for Getting Hired

  • Customize Resume: Tailor resume to highlight leasing and property management skills.
  • Research FPI Management's Culture: Study their mission, values, and employee testimonials online.
  • Highlight Compliance: Emphasize experience with Fair Housing Laws and regulations.
  • Prepare for Interviews: Review common property management and customer service questions.

📝 Interview Preparation Advice

Technical Preparation

Review property management software functionalities.
Practice MS Office and Google Apps usage.
Study RealPage system basics and integrations.
Update computer skills and digital communication tools.

Behavioral Questions

Describe handling difficult resident interactions.
Explain teamwork in challenging leasing situations.
Share experience with customer service conflicts.
Discuss adapting to policy changes quickly.

Frequently Asked Questions