P&C Intern - Four Seasons Mallorca at Formentor
Four Seasons Hotels and Resorts · Baleares, Balearic Islands, Spain
- On site
- Full-time
- $25,000 / year
- Baleares, Balearic Islands, Spain
Job highlights
- Support HR functions in a luxury resort.
- Gain experience in L&D, Talent Acquisition, Comms.
- Assist with training, recruitment, and employee events.
- Requires Spanish and English language skills.
- Ideal for Hospitality or HR students.
About the role
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location
Four Seasons Resort Mallorca at Formentor, perched on the spectacular Formentor Peninsula and surrounded by panoramic views of the Mediterranean and the stunning landscape, first opened its doors in August 2024 following an extensive restoration and renovation of the historic property, originally inaugurated in 1929 on a vast private estate. After its successful debut, the resort will reopen to guests in March 2025, reaffirming its status as a unique destination of luxury and elegance on the island.
About The Role
The People & Culture Intern plays an integral role in supporting the Human Resources team, gaining hands-on experience across key areas such as Learning & Development, Talent Acquisition, and Internal Communications. This internship offers a full immersion into HR operations within the luxury hospitality sector, allowing you to develop your skills, creativity, and passion for people while contributing to the hotel’s culture of excellence. Reporting to the People & Culture department, you will work closely with team members to ensure that our employees receive the best possible support and experience.
What You Will Do
- Learning & Development: Coordinate the preparation of training sessions and materials. Ensure that all required equipment and resources are set up for trainings. Follow up with managers and employees to confirm attendance. Prepare and organize training documentation and attendance sheets. Assist in facilitating training sessions and onboarding programs. Support with employee onboarding, including uniform appointments, policy signings, and welcome sessions.
- Talent Acquisition: Assist in creating and updating job descriptions. Publish job postings across various recruitment platforms. Participate in candidate selection and initial screening. Communicate effectively with applicants throughout the recruitment process. Support the coordination of Talent Days and recruitment events. Participate in hospitality school career fairs and related initiatives.
- General Tasks: Contribute to internal communication projects, ensuring all platforms (notice boards, TV screens, internal social media, etc.) are regularly updated. Assist in organizing internal employee events and activities led by People & Culture, such as staff meetings, recognition events, and celebrations. Participate in any additional HR-related projects or initiatives as required.
What You Bring
- Education: Student currently pursuing a degree in Hospitality, Human Resources, Business, or a related field.
- Communication: Excellent interpersonal and communication skills, both written and verbal, in English and Spanish.
- Organization: Ability to work efficiently under pressure, manage multiple tasks, and maintain high standards of service.
- Attention to detail: Careful and precise in handling administrative tasks, documentation, and communication to ensure accuracy and consistency.
- Collaboration: Proactive and team-oriented mindset with the ability to work both independently and cooperatively.
- Initiative: Proactive and resourceful, with strong problem-solving and teamwork abilities.
- Passion: Motivation to create meaningful experiences for employees and contribute to a positive workplace culture following the Golden Rule.
- Technical skills: Familiarity with Microsoft Office (especially PowerPoint and Excel); experience with LMS platforms or content creation tools such as Canva, Articulate, or Captivate is an advantage.
- Professionalism: Positive attitude, adaptability, and a strong sense of responsibility.
- Legal right to work in Spain.
Degree: Professional /Technician
Languages: Spanish / English
Language Ability: High
What we offer:
- Competitive Salary, wages, and a comprehensive benefits package.
- Excellent Training and Development opportunities.
- Complimentary Accommodation at other Four Seasons Hotels and Resorts.
- Complimentary Dry Cleaning for Employee Uniforms.
- Complimentary Employee Meals.
- Discounts at our hotel restaurants.
- Discounts on local services.
- Possibility of accommodation and transportation to work (at a reduced cost).
Schedule & Hours: Seasonal contract, full Time, 40 hours per week, with consecutive and rotating shifts (including early mornings, days, evenings and weekends).
Key skills/competency
- Human Resources
- Learning and Development
- Talent Acquisition
- Internal Communications
- Hospitality
- Customer Service
- Microsoft Office
- Spanish Language
- English Language
- Teamwork
Skills & topics
- People & Culture Intern
- Human Resources Intern
- Hospitality Intern
- Talent Acquisition
- Learning & Development
- Internal Communications
- HR Assistant
- Internship
- Luxury Hospitality
- Four Seasons
How to get hired
- Tailor your resume: Highlight your hospitality, HR studies, and language skills. Emphasize your passion for people and detail-oriented approach.
- Craft a compelling cover letter: Express your enthusiasm for the Four Seasons brand and the Mallorca location. Detail how your skills align with the intern role's responsibilities.
- Showcase your multilingual ability: Clearly state your English and Spanish proficiency. Mention any experience with HR software or content creation tools.
- Prepare for interviews: Be ready to discuss your understanding of employee experience and HR in the luxury sector. Demonstrate your proactive, collaborative, and problem-solving mindset.
- Research Four Seasons culture: Understand their 'Golden Rule' philosophy and commitment to genuine heart and exceptional guest experiences.
Technical preparation
Behavioral questions
Frequently asked questions
- What qualifications are needed for the People & Culture Intern role at Four Seasons Mallorca?
- To be considered for the People & Culture Intern position at Four Seasons Mallorca, you should be a student pursuing a degree in Hospitality, Human Resources, Business, or a related field. Excellent written and verbal communication skills in both English and Spanish are essential, along with strong organizational abilities and a proactive, team-oriented mindset. Familiarity with Microsoft Office is required, and experience with LMS platforms or content creation tools is a plus. You must also have the legal right to work in Spain.
- What are the primary responsibilities of a People & Culture Intern at Four Seasons Mallorca?
- The People & Culture Intern at Four Seasons Mallorca will support the Human Resources team across several key areas. This includes assisting with Learning & Development (training preparation, onboarding), Talent Acquisition (job postings, candidate screening), and Internal Communications (updating platforms, organizing events). You will gain hands-on experience in HR operations within the luxury hospitality sector.
- What kind of employee benefits and perks are offered for this internship?
- Four Seasons Mallorca offers a competitive salary and a comprehensive benefits package for its interns. Additional perks include excellent training and development opportunities, complimentary accommodation at other Four Seasons properties, complimentary dry cleaning for uniforms, complimentary employee meals, and discounts at hotel restaurants and local services. There's also the possibility of subsidized accommodation and transportation to work.
- Is this a full-time or part-time internship, and what is the expected schedule?
- This is a full-time internship, requiring 40 hours per week. The schedule involves consecutive and rotating shifts, which may include early mornings, days, evenings, and weekends, reflecting the operational needs of a luxury resort.
- What is the duration of the People & Culture Internship at Four Seasons Mallorca?
- The People & Culture Internship at Four Seasons Mallorca is offered on a seasonal contract basis. Specific start and end dates will be provided during the application process, but it's designed to offer a substantial, immersive experience within the resort's operational period.
- How can I make my application stand out for the People & Culture Intern role?
- To make your application stand out, tailor your resume to highlight relevant coursework, any previous HR or hospitality experience, and your strong English and Spanish language skills. In your cover letter, express your genuine interest in Four Seasons' culture and the specific opportunity in Mallorca. Demonstrating initiative, attention to detail, and a passion for employee experience will also be key.
- Does Four Seasons provide accommodation for the People & Culture Intern?
- Yes, Four Seasons offers a possibility of accommodation and transportation to work at a reduced cost for this internship. Additionally, you may receive complimentary accommodation at other Four Seasons Hotels and Resorts during your internship period.