People & Culture Coordinator

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A Manhattan landmark on Billionaires' Row. Experience five-star, New York hotel living in our modern-deco landmark designed by famed architect I.M. Pei. Located on “Billionaires’ Row” at the city’s most prestigious address between Park Avenue and Madison Avenue, you’re just steps from Central Park and Madison Avenue shopping. Come and unwind in our sun-filled suites (some of the largest in Manhattan), take in the unparalleled city and park views, and experience serenity and luxury high above Manhattan’s exhilarating whirlwind.

About The Role

The People & Culture Coordinator plays a key role in supporting the daily operations of the People & Culture department and ensuring a positive, well‑informed workplace experience for all employees. This position manages a wide range of office administration duties to keep the department running smoothly and serves as the first point of contact for employees seeking information, assistance, or guidance.

In this role, you will oversee the creation, maintenance, and continual refresh of all employee‑facing communication channels, including digital displays, TVs, flyers, posters, and recurring recognition materials such as Employee of the Month. You will ensure that all messaging is accurate, engaging, visually consistent, and aligned with company standards; contributing to a workplace environment that feels connected, supported, and celebrated.

As a member of the People & Culture team, you will deliver timely and high‑quality support to employees across the hotel while helping uphold the culture and service excellence that Four Seasons is known for.

What You Will Do

• Serve as the first point of contact for employees and job applicants, providing a welcoming, approachable, and professional presence while ensuring all inquiries are addressed promptly and accurately.
• Coordinate and execute the full onboarding experience for all new hires, including preparing documentation, scheduling orientation, facilitating Day 1 processes, and ensuring a smooth transition into Four Seasons.
• Support the People & Culture team with daily operational tasks, maintaining organized workflows and assisting with communication, scheduling, and general administrative needs.
• Maintain accurate and confidential employee records within Workday and other HR systems, ensuring data integrity, compliance, and timely updates related to lifecycle activities.
• Assist with recruitment efforts, including posting job openings, managing applicant flow, coordinating interviews, and communicating with candidates throughout the hiring process.
• Contribute to the planning and execution of employee engagement initiatives and events, such as recognition programs, celebrations, and cultural activities that enhance the employee experience.
• Prepare and run routine HR reports, support audits, and manage administrative duties to ensure the department operates efficiently and aligns with company policies and standards.

What You Bring

• Strong interpersonal skills coupled with excellent communication
• Exceptional organization and detail orientation, with an unmatched ability to manage multiple priorities
• Comfortable working in a fast-paced environment in a service-focused culture
• Ability to interact effectively with all levels of management and staff
• Ability to work independently, take initiative and use good judgment
• Verbal and written command of the English language and preferably bi-lingual in Spanish
• 1-2 years of administrative experience, preferably within People & Culture / Human Resources
• Previous hotel experience strongly preferred

What We Offer

• Hourly range between $31 - $34 per hour
• Competitive salary and a comprehensive benefits package
• Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
• Complimentary accommodation at other Four Seasons Hotels and Resorts
• Complimentary employee meals
• Paid holidays, vacation, and sick days
• Culinary, retail and wellness experiences at special rates

Schedule & Hours

This is a full-time position (on-site)

Applicants will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Key skills/competency

• People & Culture Coordinator
• Human Resources
• Onboarding
• Employee Engagement
• Recruitment
• HR Systems
• Administrative Support
• Communication
• Organization
• Customer Service