IT Senior Engineering Manager @ Ford Global Career Site
Your Application Journey
Email Hiring Manager
Job Details
IT Senior Engineering Manager
The Own PDO concentrates on Treating Customers Like Family, specifically in the Ownership lifecycle in the relationship with Ford and Lincoln globally. The team ensures customers are supported from initial onboarding through learning, maintenance, and additional services using web channels and mobile app webviews.
As the IT Senior Engineering Manager, you will lead products to build Owner experiences by coordinating interactions and integrations across the enterprise. You will provide IT insights on business requirements, integrate new offerings into existing portfolios, and work closely with the team, Product Owner, and stakeholders while having a hands-on technical leadership role.
The role involves understanding architecture, technology, and implementation strategies to optimize customer experience and operational efficiencies. You will analyze the impact of changes on KPIs and customer interactions, ensuring enhanced business value.
Key Skills/Competency
- Enterprise Integration
- Product Leadership
- Technical Architecture
- Customer Experience
- Stakeholder Management
- Web Technologies
- Mobile Applications
- KPI Analysis
- Global Operations
- Team Collaboration
How to Get Hired at Ford Global Career Site
🎯 Tips for Getting Hired
- Research Ford Global Career Site: Review mission, values, news, and culture insights.
- Customize your resume: Highlight enterprise integration and leadership experience.
- Showcase technical skills: Emphasize architecture and web technologies.
- Prepare interview stories: Demonstrate results in global project management.