Sales Coordinator, Accolades

About Forbes

Forbes is an iconic global media brand that has symbolized success for over a century. Fueled by journalism that informs and inspires, Forbes spotlights the doers and doings shaping industries, achieving success and making an impact on the world. Forbes connects and convenes the most influential communities ranging from billionaires, business leaders and rising entrepreneurs to creators and innovators. The Forbes brand reaches more than 140 million people monthly worldwide through its trusted journalism, signature ForbesLive events and 49 licensed local editions in 81 countries.

Forbes is seeking a Sales Coordinator, Accolades to join our Accolades team. This role will report directly to the VP of Sales & Operations within the Accolades team. As a key member of our team, you will specifically support our Sales Managers. This includes interacting with our strategic partners, internal stakeholders, and clients, clearing content for licensing, assisting the sales team with proposals and decks, and updating and entering information into Salesforce and Excel trackers. Sales Coordinators will provide basic customer support and assist clients with questions, renewals, and with the onboarding process of our Forbes Profile & Listmaker Voice products to ensure they are fully taking advantage of their purchased benefits. In this role, you will manage a high volume of requests and follow-ups.

New York/Tri-State Area Candidates within travel distance of our Jersey City office are preferred. This position is only open to candidates residing in California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Maine, Maryland, Massachusetts, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, & Washington. Due to business operations and compliance requirements, we are unable to consider applicants based outside these states at this time.

Responsibilities

• Sales Pipeline Assistance: Support Sales Managers with lead lists and deal stages within the CRM (Salesforce); ensure all client data is accurate and current.
• Asset & Rights Coordination: Work closely with the Sales Managers, Marketing and Creative teams to retrieve high-resolution assets (award seals, logos, article PDFs) and deliver them to clients upon contract execution.
• Accolades Deliverables: Work closely with clients to ensure they are receiving the full benefits and value of their assets and assist as needed.
• Contract Management: Track the status of licensing agreements through the signature process, acting as a liaison between the client, Sales Managers and Business Operations department.
• Reporting & Auditing: Assist in the preparation of weekly sales reports; audit client websites and social media to ensure licensed content is being used according to the agreed-upon terms.
• Stakeholder Communication: Manage a high volume of inbound inquiries, providing initial vetting and routing high-value opportunities to the appropriate Sales Manager.
• Process Optimization: Utilize project management tools (Monday.com/Asana) to track deadlines and ensure no step in the fulfillment process is missed.

The Ideal Candidate

• 1–3 years of experience in media, digital publishing, or sales operations; exposure to content licensing, rights management, or marketing is a plus.
• Demonstrated ability to support sales cycles by preparing collateral, tracking contract status, and ensuring timely delivery of licensed assets to clients.
• Detail-oriented analytical skills with a focus on data entry, auditing licensing reports, and maintaining accurate records of client usage.
• Strong interpersonal and communication skills, with a professional demeanor for following up with partners and coordinating internally with Management, Sales, Legal or Editorial teams.
• Highly organized and process-driven, capable of managing multiple administrative tasks simultaneously without sacrificing accuracy.
• Familiarity with CRM and Sales tools (such as Salesforce, HubSpot, or similar) to manage lead lists and update deal stages – Shopify Order Processing a plus.
• Proficient in Google Workspace/Microsoft Office, specifically Excel or Sheets, for organizing data and assisting with basic revenue reporting.
• Experience with project management software (e.g., Monday.com, Trello, or Asana) to track the progress of ongoing licensing requests.
• Reliable team player who is eager to learn the media licensing landscape and can take initiative on routine tasks with guidance.

Compensation

The annual base salary range for this role is $70,000 - $85,000. Forbes has estimated this range in good faith based on experience, education, skills, and market rates. This advertisement will be revised to reflect any changes. Thank you for your interest in joining Forbes!

Key skills/competency

• Sales Support
• Client Relations
• Content Licensing
• CRM Management
• Contract Tracking
• Data Entry
• Reporting & Auditing
• Project Management Software
• Process Optimization
• Customer Onboarding