Account Manager

About Forbes

Forbes is an iconic global media brand that has symbolized success for over a century. Fueled by journalism that informs and inspires, Forbes spotlights the doers and doings shaping industries, achieving success and making an impact on the world. Forbes connects and convenes the most influential communities ranging from billionaires, business leaders and rising entrepreneurs to creators and innovators. The Forbes brand reaches more than 140 million people monthly worldwide through its trusted journalism, signature ForbesLive events and 49 licensed local editions in 81 countries.

The Opportunity: Account Manager

Forbes Media seeks an ambitious Account Manager with a successful track record of nurturing and growing client relationships through a comprehensive understanding of client’s short and long-term strategy and high-level goals. Account Managers are responsible for overseeing client accounts once an Integrated Sales Lead has closed the business. They serve as the primary point of contact for clients, and work with this group for the entire length of time that they partner with Forbes to help achieve the client’s goals and represent Forbes in non-support customer interactions. Program Managers, content leads, ad ops analysts and other internal teams will also work on the execution and rollout of specific campaigns, but it is the Account Manager’s job to understand how each individual campaign fits into the larger account strategy. Reporting to our Executive Director, Strategic Partnerships & Account Management, the Account Manager is primarily responsible for developing, implementing and managing Forbes' integrated advertising strategy, both from a business development and a sales perspective.

Key Responsibilities

• Manage client relationships, expectations and long-term multi-platform programs utilizing one's knowledge of multiple media channels.
• Build and maintain deep relationships with current/prospective clients and provide exceptional client support.
• Work effectively with Sales Directors, Sales Planners and other supporting teams to seamlessly implement programs, execute campaigns and deliver strong results.
• Take the lead on client calls and e-mail correspondence.
• Develop client facing materials for post-sale meetings and calls including comprehensive call agendas, campaign reports and recaps, proactive sales opportunities and renewal concepts.
• Extensive knowledge of Forbes’ product lines, including Forbes.com, Forbes Magazine, Forbes BrandVoice native advertising platform, and Forbes Live Events while possessing the authority to articulate their value and ability to meet client objectives.
• Seek opportunities to strategically upsell and grow accounts.
• Demonstrate outstanding organization, preparation, and public speaking abilities.

Ideal Candidate Profile

• 3-5 years of experience working in media.
• Proven track record of meeting and exceeding revenue goals.
• Ability to think and plan strategically.
• Demonstrate knowledge in wide variety of advertising concepts, practices and procedures.
• Experience in a client facing role and confidence in leading client conversations.
• Efficient communication skills.
• Quantitative analytical skills.
• Intelligence, positive attitude, enthusiasm, highly motivated and sense of humor.
• Capable of working on a team and with several supporting, post-sale teams.
• Strong ability to multitask with the capacity to work on several accounts at once.
• Comfortable working in a fast-paced, rapidly changing environment.
• Ability to succeed in a competitive selling environment.
• BA/BS degree.

Compensation & Location

The annual base salary range for this role is $80,000 - $85,000. This position is only open to candidates residing in California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Maine, Maryland, Massachusetts, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, & Washington. Due to business operations and compliance requirements, we are unable to consider applicants based outside these states at this time.

Key skills/competency

• Client Relationship Management
• Strategic Sales Planning
• Multi-platform Advertising
• Account Growth & Upselling
• Media Product Knowledge
• Cross-functional Collaboration
• Campaign Execution
• Communication Skills
• Analytical Reporting
• Business Development