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Full-Time Sales Assistant

Footasylum

Sandwell, United KingdomOn Site

Original Job Summary

About the Role

As a Full-Time Sales Assistant at Footasylum, you are the heartbeat of the business. You will deliver exceptional customer service, showcase products, and contribute to an inviting store environment in our New Square Shopping Centre, West Bromwich location.

Key Responsibilities

  • Greet and welcome customers with a friendly and positive attitude.
  • Assist customers by offering expert product advice and knowledge.
  • Engage with customers by asking questions to understand their needs.
  • Collaborate with team members to achieve store targets.
  • Maintain a clean, organized and visually appealing store environment.
  • Participate in thorough product training sessions.
  • Handle transactions effectively and resolve customer inquiries.

About You

We are looking for outgoing, friendly, organized candidates with a can-do attitude who are comfortable engaging customers and working flexible hours from Monday to Sunday.

Diversity & Recruitment Process

Footasylum embraces diversity to foster a collaborative working culture. Applications are anonymous until interview stage to ensure unbiased selection. Successful candidates will be invited for a group interview and must bring their Right to Work documentation.

Key skills/competency

  • customer service
  • product knowledge
  • retail
  • teamwork
  • communication
  • training
  • sales
  • flexibility
  • organization
  • diversity

How to Get Hired at Footasylum

🎯 Tips for Getting Hired

  • Research Footasylum's culture: Understand their mission and values.
  • Customize your resume: Highlight customer service achievements.
  • Show flexibility: Emphasize availability for varied shifts.
  • Prepare for group interviews: Demonstrate teamwork and communication.

📝 Interview Preparation Advice

Technical Preparation

Study product features and fabric details.
Familiarize with POS transaction systems.
Review store targets and cash handling procedures.
Practice efficient transaction processing methods.

Behavioral Questions

Describe a challenging customer interaction.
Explain teamwork during peak hours.
Discuss flexibility with shift schedules.
Share a time you improved service quality.