Manager, Commerce
Flywheel · Irving, TX
- On site
- Full-time
- $100,000 / year
- Irving, TX
Job highlights
- Lead eCommerce strategy and execution for clients.
- Drive sales, share, and profit across platforms.
- Manage client relationships and account teams.
- Mentor junior team members for quality delivery.
- Analyze data to provide actionable recommendations.
About the role
About Flywheel
Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.
The Opportunity
We’re looking for a Manager, Commerce to join our growing Client Services team. As a Manager, Commerce, you will act as a primary partner for our clients, driving eCommerce strategy and execution across retailers and intermediaries. You will lead day-to-day client engagements, manage account teams, and own the delivery of best-in-class service and business growth for our clients. This is a dynamic, hands-on role that requires strong commercial acumen, digital commerce expertise, and the ability to collaborate across internal teams and stakeholders.
What You Will Do:
- Lead day-to-day commerce strategy and execution across retail and media channels.
- Develop and implement eCommerce strategies that drive sales, share, and profit for your clients across platforms (Amazon, Walmart, Instacart, etc.).
- Lead regular client meetings and communications, providing performance updates, actionable insights, and proactive recommendations based on data analysis.
- Oversee and mentor junior team members, supporting their growth and ensuring quality standards in client deliverables.
- Collaborate with cross-functional teams to identify opportunities, resolve issues, and deliver integrated solutions for clients.
- Manage and monitor key business metrics, campaign performance, and budgets, ensuring alignment with client goals and KPIs.
- Drive business growth for clients by identifying and presenting new opportunities, trends, and incremental value Flywheel can deliver.
- Stay current on industry developments and marketplace changes, translating macro trends into tailored recommendations for clients.
- Contribute to internal best practice sharing, training sessions, and new business initiatives.
- Occasional travel, as required, based on client needs.
Who You Are:
- Bachelor’s Degree or equivalent experience.
- 4+ years of experience in digital commerce, retail media, or related fields, ideally with exposure to both retail and media sides of the business.
- Proven ability to manage multiple client relationships and deliver strong business results in a fast-paced environment.
- Experience leading or mentoring junior team members, with a collaborative and supportive approach.
- Strong business acumen, analytical ability, and comfort with data-driven decision making (advanced Excel skills a plus).
- Excellent communication, presentation, and organizational skills.
- Demonstrated ability to proactively solve problems, manage priorities, and adapt to evolving client or business needs.
- Team player with a positive attitude, willingness to learn, and a desire to contribute to Flywheel’s growth and culture.
- A bias for action, ownership mentality, and comfort working with minimal supervision.
- Ability to translate complex data and trends into actionable recommendations for clients.
Working at Flywheel
We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun and engaging culture.
We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week. Competitive paid time off, including annual leave plus paid public holidays. Great learning and development opportunities. Benefits that help you live your best life. Parental leave and benefits. Volunteering opportunities. If you’re looking to connect with teammates on a topic of inclusion and identity, chances are there’s an ERG for that.
So you know: The hired candidate will be required to complete a background check. Learn more about us here: Life at Flywheel.
The Interview Process:
Every role starts the same, an introductory call with someone from our Talent Acquisition team. We will be looking for company and values-fit as well as your professional experience; there may be some technical role-specific questions during this call. Every role is different after the initial call, but you can expect to meet several people from the team 1:1 and there might be further skill assessments in the form of a Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding exercise depending on the role. In your initial call, we will walk you through exactly what to expect the process to be.
Inclusive Workforce
Flywheel Commerce Network’s goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know at recruitment@flywheeldigital.com so that we can support you.
For more information about what data we collect and how we use it, please refer to our Privacy Policy.
We leverage AI technology to streamline our hiring workflow, though all candidate decisions are made by our Talent Acquisition Team. This position is for an existing vacancy.
IMPORTANT ALERT:
Please beware of fraudulent job communications from individuals falsely claiming to be from Flywheel. We've identified fraudulent activity through social media and messaging services purporting to be from Flywheel requesting payments for job- and recruitment-related expenses. Flywheel never asks candidates for personal information such as bank account data or tax IDs nor payments via social media or chat-based applications. Report suspected fraud to local authorities immediately. To learn more, click here.
Please note, we do not accept unsolicited resumes from 3rd party Recruitment Firms.
Key skills/competency
- Digital Commerce Strategy
- eCommerce Execution
- Client Relationship Management
- Team Leadership
- Data Analysis
- Retail Media
- Performance Measurement
- Business Growth
- Cross-functional Collaboration
- Problem-Solving
Skills & topics
- Manager Commerce
- eCommerce
- Digital Marketing
- Client Services
- Account Management
- Retail Media
- Amazon
- Walmart
- Instacart
- Strategy
- Sales
- Profit
- Data Analysis
- Leadership
- Mentoring
- Excel
- Communication
- Problem Solving
- Hybrid
- Full-time
How to get hired
- Tailor your resume: Highlight your 4+ years in digital commerce, client management, and data analysis, using keywords from the job description like 'eCommerce strategy' and 'business growth'.
- Showcase leadership: Emphasize your experience leading teams and mentoring junior members, demonstrating a collaborative and supportive approach.
- Quantify achievements: Use data to demonstrate your success in driving sales, share, and profit for past clients, referencing specific platforms if possible.
- Prepare for interviews: Be ready to discuss your problem-solving skills, analytical abilities, and how you translate complex data into actionable client recommendations.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the typical interview process for a Manager, Commerce at Flywheel?
- The interview process for a Manager, Commerce at Flywheel typically begins with an introductory call with the Talent Acquisition team to assess company and values fit, as well as professional experience. This may include some role-specific technical questions. Following this, you can expect to meet with several team members for 1:1 interviews, and potentially complete a take-home assignment, case study presentation, or live coding exercise, depending on the role's specific requirements. The Talent Acquisition team will provide detailed expectations during your initial call.
- What are the key responsibilities of a Manager, Commerce at Flywheel?
- As a Manager, Commerce at Flywheel, your key responsibilities include leading day-to-day eCommerce strategy and execution, developing strategies to drive client sales, share, and profit across platforms like Amazon and Walmart, and managing client communications with performance updates and actionable insights. You will also oversee and mentor junior team members, collaborate with cross-functional teams, monitor business metrics, and identify new growth opportunities for clients.
- What qualifications are essential for the Manager, Commerce role at Flywheel?
- To be considered for the Manager, Commerce role at Flywheel, you'll need a Bachelor's Degree or equivalent experience, with at least 4 years in digital commerce, retail media, or a related field. Essential qualifications include proven client relationship management, experience leading or mentoring junior staff, strong business acumen, excellent analytical and communication skills, and the ability to proactively solve problems and adapt to change. Advanced Excel skills are a plus.
- How does Flywheel support employee growth and development?
- Flywheel offers unparalleled career growth opportunities, including great learning and development programs. They foster a supportive, fun, and engaging culture, with resources like Employee Resource Groups (ERGs) to connect with teammates on shared interests. The company also provides competitive paid time off, parental leave, and benefits designed to support employees' well-being.
- What is the work arrangement for a Manager, Commerce at Flywheel?
- Flywheel operates with a hybrid work arrangement for most roles, including this Manager, Commerce position. Team members are expected to go into their designated Hub Offices three times a week to foster productivity, inspiration, and connection with colleagues. Specific details about hub locations and expectations will be discussed during the hiring process.
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