Front Office Assistant - Internal Medicine
@ Florida Medical Clinic Orlando Health

Hybrid
$40,000
Hybrid
Full Time
Posted 5 days ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXX****** @orlandohealth.com
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Job Details

Job Overview

The Front Office Assistant - Internal Medicine at Florida Medical Clinic Orlando Health supports daily ambulatory and physician office operations. Responsibilities include patient registration, telephone coverage, appointment scheduling, and managing patient referrals under the supervision of various managers.

Why Work With Us?

Florida Medical Clinic Orlando Health offers:

  • Education & Career Growth with tuition reimbursement and development programs.
  • Comprehensive Health & Wellness benefits including medical, dental, and vision.
  • Financial & Retirement support with employer retirement matches.
  • Work-Life Balance with paid parental leave, PTO, and flexible leave options.
  • Family & Pet Support including adoption assistance and pet insurance.

Essential Functions

The role involves:

  • Scheduling patient appointments following specific protocols.
  • Obtaining accurate patient demographic and insurance details.
  • Processing medical records requests per Orlando Health policies.
  • Using office equipment and technology efficiently.
  • Ensuring compliance with policies and maintaining professional interactions.
  • Participating in quality assurance and legal compliance activities.

Education, Licensure, and Experience

Education: High School graduate or equivalent. Experience: At least six (6) months in a clerical, general business or customer service environment. Licensure/Certification: None.

Key Skills/Competency

  • Patient Registration
  • Appointment Scheduling
  • Telephone Communication
  • Office Equipment
  • Compliance
  • Quality Assurance
  • Customer Service
  • Medical Records
  • Ambulatory Operations
  • Team Collaboration
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How to Get Hired at Florida Medical Clinic Orlando Health

🎯 Tips for Getting Hired

  • Research Florida Medical Clinic Orlando Health: Review company culture and benefits.
  • Customize your resume: Highlight clerical and scheduling experience.
  • Prepare examples: Show past office support or customer service roles.
  • Practice interview answers: Focus on compliance and multi-tasking.

📝 Interview Preparation Advice

Technical Preparation

Review EHR and scheduling software basics.
Practice using phone systems and office equipment.
Understand patient registration software procedures.
Study compliance and data entry protocols.

Behavioral Questions

Describe handling difficult patient interactions.
Explain managing multiple tasks simultaneously.
Discuss teamwork under busy office conditions.
Share examples of prompt problem solving.

Frequently Asked Questions