Program Assistant - School of Social Work
Florida International University · Miami, FL
- On site
- Full-time
- $42,000 / year
- Miami, FL
Job highlights
- Coordinate admissions for social work programs.
- Manage applicant files and student records.
- Provide student support for admissions and policies.
- Assist with program accreditation and documentation.
- Support office operations and course scheduling.
About the role
Job Summary
The Program Assistant will coordinate and monitor undergraduate and graduate admission evaluation forms and applicant files, providing information to the Admission committee. This role involves monitoring applicant file status in the PeopleSoft system and serving as a resource for students regarding admission requirements and university policies. The Program Assistant will also assist with CSWE credentialing documentation and provide program and accreditation assistance to the school director for undergraduate, graduate, and PhD programs.
Key Responsibilities
- Create new student files for applicants using query reports and admissions forms.
- Update the admissions committee on applicant status for admission decisions.
- Follow up with applicants to obtain missing documents.
- Prepare and secure signatures for admission letters.
- Operate PeopleSoft systems for student information and records management.
- Serve as a liaison with the University Admissions office, Coordinator of Student Services, and Directors.
- Maintain student records, including filing and retrieval.
- Assist students in BSSW, MSW, and PhD in Social Welfare programs with admission and policy inquiries.
- Participate in new student orientation sessions and provide registration information.
- Prepare and verify graduation certifications, ensuring all necessary signatures are obtained.
- Process and file class rolls, assisting with SACS credentialing documentation.
- Provide program and accreditation assistance to program directors.
- Offer backup support to the Office Manager for course scheduling and SOW administration.
- Liaise with the Dean's Office for graduate assistantship contracts and scholarships.
Minimum Qualifications
- High school diploma or GED.
- Five (5) years of office or related experience providing administrative support or coordinating department functions.
Advertised Salary
$35,000 - $42,000 annually
Work Schedule
Monday to Friday, 8:30 AM - 5:00 PM
Key Skills/Competency
Program Assistant, School of Social Work, Florida International University, Admissions, Student Records, PeopleSoft, Accreditation, CSWE, SACS, Administrative Support
Skills & topics
- Program Assistant
- Administrative Support
- Admissions Coordinator
- Student Services
- Higher Education
- University Administration
- PeopleSoft
- Accreditation
- CSWE
- SACS
How to get hired
- Tailor your resume: Highlight your 5+ years of administrative support experience and coordination skills, referencing PeopleSoft and student record management.
- Craft a compelling cover letter: Emphasize your understanding of university policies, admissions processes, and accreditation requirements relevant to FIU's School of Social Work.
- Showcase relevant experience: Detail your proficiency with student information systems like PeopleSoft and your ability to manage sensitive documentation for admissions and accreditation.
- Understand FIU's mission: Research Florida International University's commitment to student success and community engagement to align your application with their values.
- Prepare for an interview: Be ready to discuss your experience with admissions, record-keeping, student support, and assisting with program accreditation.
Technical preparation
Familiarize yourself with PeopleSoft or similar systems.,Understand student information management principles.,Review CSWE and SACS accreditation standards.,Practice data entry and record-keeping accuracy.
Behavioral questions
Describe managing multiple student files simultaneously.,How do you handle missing applicant documentation?,Explain your experience assisting students with policies.,How do you prioritize tasks in a busy office?
Frequently asked questions
- What are the key responsibilities for a Program Assistant at FIU's School of Social Work?
- The Program Assistant at FIU's School of Social Work is responsible for coordinating undergraduate and graduate admissions, managing applicant files, providing student support for admissions and policies, assisting with CSWE and SACS accreditation documentation, and supporting general office operations and course scheduling.
- What qualifications are needed to become a Program Assistant at Florida International University?
- To be considered for the Program Assistant role at FIU, you need a high school diploma or GED and at least five years of office or related experience providing administrative support or coordinating department functions.
- How can I apply for the Program Assistant position at FIU?
- Prospective employees can apply through FIU's career portal. You will need to create an account, complete the online application, and attach your resume and cover letter. Current employees must apply via Employee Self Service (ESS).
- What is the advertised salary range for the Program Assistant role at FIU?
- The advertised salary range for the Program Assistant position at Florida International University is $35,000 to $42,000 annually.
- Does FIU offer Veterans' Preference for the Program Assistant job?
- Yes, Florida International University honors the Florida Legislature's provision for Veterans' Preference. Applicants claiming Veterans' Preference must attach a DD214 for verification.
- What is the work schedule for the Program Assistant at FIU?
- The Program Assistant position at Florida International University typically works a standard schedule from 8:30 AM to 5:00 PM, Monday through Friday.
- What is the role of PeopleSoft in the Program Assistant position at FIU?
- The Program Assistant operates the PeopleSoft system to manage student information, maintain admission files, track data, and facilitate access to student records for maintenance and reporting purposes.
- What kind of assistance does the Program Assistant provide for accreditation at FIU?
- The Program Assistant provides program and accreditation assistance to the school director and program directors, specifically helping with CSWE credentialing documentation and assisting with SACS credentialing documentation for the School of Social Work.