Business Analyst Project Manager

Job Summary

Fitch Ratings is seeking a Hybrid Business Analyst & Project Manager to join their Revenue Enablement Team in New York. This role acts as a vital link between Business & Relationship Management (BRM) teams and technical delivery groups. You will translate business needs into actionable requirements, manage the full requirements lifecycle, and coordinate multiple projects. The goal is to reduce administrative tasks for BRM teams, allowing them to focus on revenue-generating activities, by improving processes, technology, reporting, content, and training.

Key Responsibilities

• Requirements Gathering & Analysis: Partner with BRM teams to identify business challenges and enhancement needs. Conduct stakeholder interviews and workshops to capture detailed business requirements. Translate these needs into comprehensive documentation, including user stories, acceptance criteria, process flows, and wireframes. Validate requirements with stakeholders and technical teams.
• Project Coordination & Management: Manage multiple concurrent projects from initiation to delivery. Coordinate with development, QA, infrastructure, and other technical teams. Track project progress, identify bottlenecks, escalate risks, and maintain project documentation, timelines, and status reports. Ensure deliverables meet business requirements.
• Stakeholder Management & Communication: Serve as the primary liaison between BRM teams and technology/support groups. Reduce communication overhead and administrative burden on BRM colleagues. Build relationships across business and technology teams and facilitate change management. Provide regular project status updates.
• Continuous Improvement: Identify opportunities to streamline processes and improve platform functionality. Stay updated on industry trends, best practices, and competitive platforms. Contribute to the development of requirements templates, documentation standards, and best practices.

What We Offer

• Great Development Opportunity: Position yourself as a critical bridge between business and technology, combining analytical expertise with project coordination in a high-impact role.
• High Visibility: Work directly with BRM teams and technical delivery groups, influencing platform enhancements that drive revenue and competitive positioning.
• Amazing Team: Collaborate with commercial and technology stakeholders across multiple organizational levels in a supportive, fast-paced environment.
• Great Benefits: Fitch Group offers a competitive benefits package.

What You Need To Have

• 1-3 years of experience as a Business Analyst, preferably in financial services or fintech.
• Proven track record of gathering requirements and delivering successful technology projects.
• Experience working with development teams in Agile/Scrum environments.
• Strong proficiency in requirements documentation tools (Confluence & JIRA).
• Familiarity with Jira, Confluence, Microsoft Project, and Microsoft Forms.
• Strong understanding of financial services business processes.
• Exceptional ability to translate complex concepts into clear, accessible language.
• Strong written and verbal communication skills.
• Proven stakeholder management experience.
• Collaborative mindset.

What Would Make You Stand Out

• Experience developing or working with AI tools.
• Strong facilitation and workshop leadership abilities.
• Subject Matter Expert understanding of the software development lifecycle (SDLC) and Agile methodologies.
• Experience creating process flows, wireframes, and technical specifications.
• Experience with data analysis and reporting.
• Track record of reducing time from requirements gathering to development completion.
• Demonstrated ability to drive alignment without direct authority.
• Empathy for understanding pressure points for both business and technical teams.

About Fitch Group

Fitch Group is a global leader in financial information services with operations in more than 30 countries, wholly owned by the Hearst Corporation. The company comprises Fitch Ratings, Fitch Solutions, and Fitch Learning. Fitch is committed to providing objective, timely, and independent credit opinions. Employees are required to avoid conflicts of interest. Fitch is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to protected characteristics. Key skills/competency:

• Business Analysis
• Project Management
• Requirements Gathering
• Stakeholder Management
• Agile Methodologies
• Financial Services
• Technology Projects
• Process Improvement
• Communication Skills
• Documentation