ACH Operations Specialist @ FirstBank
placeAnniston, AL
attach_money $65,000
businessOn Site
scheduleFull Time
Posted 1 day ago
Your Application Journey
Interview
Email Hiring Manager
******* @firstbank.com
Recommended after applying
Job Details
Overview
The ACH Operations Specialist at FirstBank is responsible for daily Automated Clearing House (ACH) origination and receipt processes. You will facilitate the transmission of files from clients and ACH system processors while ensuring compliance with NACHA and other related regulations.
Essential Duties and Responsibilities
Key tasks include processing returns, reversals, death notices and reclamations, along with addressing disputed ACH items. You will:
- Process high volume ACH requests within deadlines
- Assist Bankers with ACH Origination documentation
- Conduct ACH Originator annual reviews
- Provide phone and email support for ACH inquiries
- Research and resolve internal and external account inquiries
- Collaborate with team members on projects, system issues, and training
- Adhere to all applicable laws, policies, and regulatory guidelines including Anti-Money Laundering
Qualifications
Preferred qualifications include an Associate's degree or equivalent experience, Accredited ACH Professional (AAP) certification, and 2+ years banking operations support experience.
Key Skills/Competency
ACH, banking, compliance, documentation, customer support, team collaboration, NACHA, operations, regulation, training
How to Get Hired at FirstBank
🎯 Tips for Getting Hired
- Customize your resume: Tailor it to highlight ACH operations experience.
- Research FirstBank: Understand their culture and compliance standards.
- Prepare examples: Use real banking operations scenarios in interviews.
- Follow application tips: Align your skills with the job requirements.
📝 Interview Preparation Advice
Technical Preparation
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Review ACH transaction processing procedures.
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Study NACHA regulations and compliance guidelines.
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Practice banking software system navigation.
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Familiarize with documentation standards.
Behavioral Questions
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Describe a time you resolved a conflict.
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Explain your approach to teamwork.
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Share examples of meeting strict deadlines.
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Discuss handling high-pressure situations.
Frequently Asked Questions
What experience is required for the ACH Operations Specialist role at FirstBank?
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Is certification like Accredited ACH Professional necessary at FirstBank?
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How does FirstBank ensure compliance in the ACH Operations Specialist role?
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What technical skills should a candidate for the ACH Operations Specialist role at FirstBank possess?
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How does the ACH Operations Specialist support team communication at FirstBank?
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