Senior Business Analyst - Patch Management @ First Citizens India
placeBengaluru, Karnataka, India
attach_money $120,000
businessOn Site
scheduleFull Time
Posted 20 hours ago
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Interview
Email Hiring Manager
***** @firstcitizens.com
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Job Details
Overview
Join First Citizens India, part of a top 20 U.S. financial institution, as a Senior Business Analyst in Patch Management. Based in Bangalore, this role supports coordinated efforts between Security and Patch Management teams to ensure organizational security and compliance.
Role Responsibilities
- Collect, analyze, and interpret patch management data.
- Develop dashboards and reports for patch compliance and risk metrics.
- Coordinate with security, IT, and business stakeholders.
- Facilitate governance meetings and track remediation progress.
- Support audit and compliance with accurate documentation.
- Identify and propose process improvements.
Required Skills & Qualifications
- 7+ years IT experience coordinating security deliverables.
- Strong data analysis skills using Excel, SQL, Power BI or Tableau.
- Knowledge of patch and vulnerability management processes.
- Experience with ITSM and patching tools (ServiceNow, SCCM, etc.).
- Understanding of Windows platforms and IT compliance frameworks.
- Familiarity with ITIL framework.
- Good communication and stakeholder management skills.
- Experience with Python is a plus.
Team Environment & Work Culture
Be part of a relationship-driven culture that values integrity, service excellence and stability. The role involves close collaboration with IT counterparts in India and the US. Flexibility for evening or weekend work may be required as per organizational needs.
Key Skills/Competency
- Patch Management
- Vulnerability Analysis
- Data Reporting
- Dashboard Development
- Risk Management
- IT Compliance
- Stakeholder Coordination
- Excel & SQL
- Power BI
- ITSM Tools
How to Get Hired at First Citizens India
🎯 Tips for Getting Hired
- Research First Citizens India: Review company culture and recent projects.
- Customize your resume: Emphasize patch management and analysis skills.
- Highlight technical expertise: Showcase SQL, Excel, and reporting tools.
- Prepare for behavioral interviews: Practice responses on teamwork and coordination.
📝 Interview Preparation Advice
Technical Preparation
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Review Excel pivot tables and SQL queries.
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Practice creating dashboards with Power BI.
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Learn ITSM and patching tool operations.
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Refresh Windows platform management skills.
Behavioral Questions
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Describe cross-team coordination experiences.
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Explain handling tight deadlines calmly.
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Illustrate conflict resolution with technical teams.
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Discuss clear communication under pressure.
Frequently Asked Questions
What are the key qualifications for a Senior Business Analyst - Patch Management at First Citizens India?
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How does First Citizens India integrate patch management with overall security?
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What technical tools are important for the Patch Management role at First Citizens India?
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How is the patch management process structured at First Citizens India?
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What soft skills are essential for this role at First Citizens India?
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