Senior Business Systems Analyst
First Citizens Bank · Illinois, United States
- Hybrid
- Full-time
- $120,000 / year
- Illinois, United States
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Job highlights
- Lead analytic efforts for business systems.
- Deliver strategic insights and technical expertise.
- Identify and resolve complex system issues.
- Provide expert system support and enhancements.
- Develop advanced solutions and specifications.
About the role
Senior Business Systems Analyst
This position leads analytic efforts, delivers strategic insight, and acts as a technical expert for business systems within the Bank. Performs at the highest level of service complexity in support of system operations, performance, and usage. Develops advanced solutions and specifications to resolve process issues, which may involve elements of testing and development. Serves as a resource to wider business units or associates, and may provide a leadership role for less experienced analysts.
Responsibilities
- Data Analysis: Sources, compiles, and interprets data. Performs data analysis at the most advanced level, effectively communicating and directing analysis output. May handle special projects or direct the analytics efforts of the work group.
- Identifying Requirements: Determines system requirements and communicates them through the use of specifications, reports, project plans, or other forms of documentation. Determines and resolves complex factors that affect system processes. Ensures compliance through monitoring and analysis.
- Reporting: Enables strategic insight into business systems through reports to senior management. Evaluates systems based on data analysis, user input, and extensive testing. Conveys patterns, problems, and areas of improvement, and develops process enhancements based on results.
- System Support: Provides expert technical support for systems by responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Handles escalated and complex support issues. Develops and implements modifications and enhancements. Serves as an analytics resource to wider organization or business units, offering expertise on systems and data output.
Qualifications
- Bachelor's Degree and 6 years of experience in Systems Support, or Analytics, or Operational Support OR High School Diploma or GED and 10 years of experience in Systems Support, or Analytics, or Operational Support
- Preferred Qualifications: Current FCB Contractor/contigent worker
Benefits
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
Key skills/competency
- Business Systems Analysis
- Data Analysis
- Requirements Gathering
- System Support
- Technical Expertise
- Process Improvement
- Reporting
- Strategic Insight
- Problem Solving
- Analytics
Skills & topics
- Senior Business Systems Analyst
- Business Systems Analysis
- Data Analysis
- Requirements Gathering
- System Support
- Technical Expertise
- Process Improvement
- Reporting
- Analytics
- Financial Services
How to get hired
- Customize your resume: Highlight your Systems Support, Analytics, or Operational Support experience, aligning with the Senior Business Systems Analyst role.
- Showcase advanced analytics: Emphasize your ability to source, compile, interpret, and communicate data analysis results.
- Detail system expertise: Clearly outline your experience in identifying requirements, documenting specifications, and providing technical system support.
- Demonstrate leadership: Mention any experience mentoring less experienced analysts or leading analytics efforts for work groups.
- Address preferred qualifications: If applicable, note your status as a current FCB Contractor/contingent worker.
Technical preparation
Master advanced SQL for data querying.,Practice writing detailed system specifications.,Prepare to discuss complex system issues.,Review financial industry system knowledge.
Behavioral questions
Describe a complex analytical challenge you solved.,How do you ensure requirement accuracy?,Explain a time you improved a system process.,How do you handle escalated support issues?
Frequently asked questions
- What are the primary responsibilities of a Senior Business Systems Analyst at First Citizens Bank?
- As a Senior Business Systems Analyst at First Citizens Bank, you will lead analytic efforts, provide strategic insights, and act as a technical expert for business systems. This includes performing advanced data analysis, identifying and documenting system requirements, generating reports for senior management, and providing expert technical support for system operations and enhancements.
- What qualifications are essential for the Senior Business Systems Analyst position at First Citizens Bank?
- Essential qualifications include a Bachelor's Degree with 6 years of experience in Systems Support, Analytics, or Operational Support, OR a High School Diploma or GED with 10 years of such experience. The ability to perform advanced data analysis and provide technical system expertise is crucial.
- Does First Citizens Bank offer good benefits for this Senior Business Systems Analyst role?
- First Citizens Bank is committed to offering a competitive and thoughtfully designed benefits program as part of total rewards for its associates. You can find more detailed information about their benefits by visiting https://jobs.firstcitizens.com/benefits.
- How can I best highlight my experience for the Senior Business Systems Analyst application at First Citizens Bank?
- To best highlight your experience, focus on quantifiable achievements in data analysis, requirements gathering, and system support. Provide specific examples of complex issues you resolved and solutions you developed. Emphasize your ability to communicate technical information to both technical and non-technical stakeholders.
- Is there a preference for current FCB Contractor/contingent workers for this Senior Business Systems Analyst role?
- Yes, the job description explicitly mentions 'Current FCB Contractor/contingent worker' as a preferred qualification for the Senior Business Systems Analyst position.