IT Quality Assurance Analyst III - Test Engineer
First Citizens Bank
Job Overview
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Job Description
IT Quality Assurance Analyst III - Test Engineer at First Citizens Bank
This is a remote role that may be hired in several markets across the United States. This role is responsible for supporting First Citizens BancShares’ Enterprise Risk Solutions (ERS) team by providing oversight of the quality control testing activities, primarily related to Archer configuration. This includes the development of a comprehensive quality assurance strategy focused on the reliability and performance of ERS products, ensuring they meet both customer and business expectations. This position requires a high degree of collaboration and communication skills to successfully support both business relationships and ERS operations.
Responsibilities
- Experience as an administrator of the Archer platform
- Background in developing strategy for or performing Quality Control testing
- Proven problem solver with ability to provide in-depth analysis of complex problems, manage risk and make quick decisions
- Knowledge of various bank/government regulatory requirements and processes
- Ability to comprehend and translate complex business requirements
- Excellent interpersonal and communication skills, both verbal and written
- Exceptional organization, analysis, decision-making and problem resolution skills
- Must be able to meet deadlines
- Uses independent judgment to accomplish objectives
- Advanced PC Skills including Microsoft Visio, Excel and PowerPoint
- Previous experience leading a team of dynamic individuals
Qualifications
Bachelor's Degree and 4 years of experience in Quality Assurance in a Financial Services organization OR High School Diploma or GED and 8 years of experience in Quality Assurance in a Financial Services organization.
Preferred Qualifications
- Archer Certified Administrator certification
- Experience leading at a Large Financial Institution
Key skills/competency
- Quality Assurance
- Test Engineering
- Archer Platform
- Risk Management
- Regulatory Compliance
- Business Requirements
- Problem Solving
- Communication Skills
- Financial Services
- Team Leadership
How to Get Hired at First Citizens Bank
- Research First Citizens Bank's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Highlight your Archer administration, QA strategy, and financial services experience.
- Showcase problem-solving skills: Prepare specific examples of how you've analyzed complex issues and made quick decisions.
- Understand regulatory compliance: Demonstrate knowledge of bank/government regulatory requirements relevant to financial services.
- Prepare for Archer-specific questions: Be ready to discuss your experience managing and configuring the Archer platform in detail.
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