Escrow Assistant

@ First American

Who We Are

Join a team that puts its People First at First American. As part of the Mortgage Solutions family, First American provides lenders with solutions to originate, close and service quality residential loans. Since 1889, First American has maintained a people-first culture, earning accolades such as the Fortune 100 Best Companies to Work For®, best places for women, diversity and LGBTQ+ employees, and numerous regional awards. For more information, please visit our careers site.

What We Do

This role is typically found in a branch or office setting, providing support to the Escrow department. It involves assisting with customer service and administrative duties related to escrow closings, focusing primarily on residential transactions. The role works in one of two shifts (Pacific Time): 9:00am-6:00pm or 10:00am-7:00pm.

What You'll Do

• Perform a wide range of administrative duties to assist in the escrow process.
• Open orders, input closing statement information, and prepare closing documents.
• Handle complete disbursement and follow up of escrow transactions.
• Communicate requirements and information to clients.
• Interpret agreements and prepare all transaction-related documents.

What You'll Bring

• High School diploma or equivalent.
• 2+ years of experience in an escrow-related field.
• Strong customer service, problem solving, and organizational skills.
• Proficiency with MS Office suite and familiarity with company/client operating systems.
• Excellent verbal/written communication and a detail-oriented approach.
• Background in both curative and closing experience is a plus.

Salary & Benefits

Salary Range: $19.82 - $26.43 hourly. This range is based on job-related knowledge, skills, experience, business requirements, and geographic location. First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave, and an employee stock purchase plan.

Equal Opportunity & Fair Chance

First American is an equal opportunity employer that values diversity and inclusion. The company considers all qualified applicants in accordance with applicable laws, including those with arrest or conviction records, and adheres to local Fair Chance Ordinances.

Key skills/competency

• Escrow
• Administration
• Customer Service
• Transactions
• Document Preparation
• Communication
• Detail Orientation
• Problem Solving
• MS Office
• Organizational Skills