Strategy and Operations Manager
Fintech Farm · European Economic Area
- Hybrid
- Full-time
- $150,000 / year
- European Economic Area
Job highlights
- Manage cross-functional initiatives from start to finish.
- Drive growth and revenue opportunities across markets.
- Bridge central and local teams for execution.
- Design and optimize core growth processes.
- Shape global business with founders.
About the role
About Fintech Farm
We are a UK fintech building high-performing neobanks in emerging markets in partnership with local traditional banks. Our mission is to make banking accessible, simple and fun for customers worldwide. Since 2020, we have launched neobanks in India, Vietnam, Morocco, Uzbekistan, Azerbaijan, and Kyrgyzstan, serving more than 3M customers today. Our ambition is to scale to 50+ markets and 100M+ users globally. Our business model is built on a best-in-class product, UX that drives strong emotional engagement, viral growth mechanics, and deep, innovative credit decisioning. Our founders bring proven track records in fintech, including co-founding Monobank – one of the most successful neobanks in Eastern Europe, scaled to 10M+ customers.
Why this role matters
We are scaling rapidly across markets – and the complexity is increasing even faster. This role sits at the centre of that complexity. You will work directly with the founders and broader senior leadership on the company’s most critical priorities: unlocking growth, improving execution, and building the systems that allow us to scale globally. If done well – this role becomes a force multiplier for the entire organisation.
Your Role
We’re looking for a Strategy & Operations Manager to act as a high-impact generalist across the business. You’ll own cross-functional initiatives end-to-end – from structuring ambiguous problems to driving execution and delivering measurable outcomes. You will operate across markets and functions, ensuring alignment between product, growth, and local teams. This is not a coordination role. You will be expected to own problems, make decisions, and drive results.
What You Will Be Doing
- Identify, test, and scale new growth and revenue opportunities across markets
- Translate customer/ partner insights into clear product requirements and roadmap inputs
- Bridge central product teams with local markets to ensure effective go-to-market execution
- Build repeatable, data-driven channel playbooks (incentives, reporting, communication) that scale
- Design and optimise core growth processes (acquisition, onboarding, monetisation) to improve unit economics
- Define and evolve the operating model, ensuring clear ownership, fast decision-making, and strong execution discipline
Who You Are
- 4–7 years of experience in top-tier strategy consulting, private equity, or a high-growth tech company
- Strong problem solver with the ability to structure ambiguity and drive clarity
- Execution-focused – you don’t stop at recommendations, you deliver outcomes
- Comfortable operating across functions, seniority levels, and geographies
- Able to manage multiple priorities in a fast-paced environment
- High ownership mindset — you act like an owner, not an observer
- Excellent communication skills, both written and verbal
- Experience in fintech, banking, or payments is a strong plus
- International exposure, ideally in emerging markets
What We Offer
- Competitive salary based on experience
- Equity in a fast-growing global fintech
- Flexible, remote-first setup — work from wherever you’re most productive
- Direct exposure to founders and senior leadership and company-building at scale
- A steep learning curve and the opportunity to shape a global business
Key skills/competency
- Strategy Consulting
- Operations Management
- Fintech
- Neobanks
- Emerging Markets
- Growth Hacking
- Product Management
- Execution
- Problem Solving
- Communication
Skills & topics
- Strategy
- Operations Manager
- Fintech
- Neobanks
- Emerging Markets
- Growth
- Problem Solving
- Execution
- Product Management
- Business Development
- Strategy Consulting
- Private Equity
- Tech Company
- Remote Work
- Global Business
How to get hired
- Tailor your resume: Highlight consulting, PE, or high-growth tech experience, emphasizing problem-solving and execution.
- Showcase impact: Quantify achievements in previous roles, focusing on driving measurable outcomes and scaling initiatives.
- Demonstrate ownership: Articulate how you've acted like an owner, making decisions and delivering results.
- Prepare for ambiguity: Be ready to discuss how you structure and solve complex, unclear problems.
- Research Fintech Farm: Understand their mission, neobank model, and focus on emerging markets.
Technical preparation
Behavioral questions
Frequently asked questions
- What is Fintech Farm's mission and how does the Strategy and Operations Manager role support it?
- Fintech Farm's mission is to make banking accessible, simple, and fun globally by building high-performing neobanks in emerging markets. The Strategy and Operations Manager is central to this mission, working directly with founders and leadership to unlock growth, improve execution, and build the systems necessary for global scaling.
- What kind of problems will a Strategy and Operations Manager at Fintech Farm solve?
- A Strategy and Operations Manager at Fintech Farm will tackle ambiguous, high-impact problems related to scaling the business. This includes identifying and testing new growth and revenue opportunities, optimizing acquisition and monetization processes, and defining the operating model for global expansion.
- What is the typical background of candidates who succeed in this Strategy and Operations Manager role?
- Successful candidates typically have 4-7 years of experience in top-tier strategy consulting, private equity, or high-growth tech companies. They possess strong problem-solving skills, an execution focus, comfort operating across diverse functions and geographies, and a high degree of ownership.
- What are the key responsibilities for a Strategy and Operations Manager at Fintech Farm?
- Key responsibilities include owning cross-functional initiatives end-to-end, identifying and scaling growth opportunities, translating insights into product requirements, ensuring effective go-to-market execution, building repeatable playbooks, and designing/optimizing core growth processes.
- Does Fintech Farm prefer candidates with fintech experience for the Strategy and Operations Manager role?
- While not strictly required, experience in fintech, banking, or payments is considered a strong plus for the Strategy and Operations Manager position. International exposure, particularly in emerging markets, is also highly valued.
- What makes the Strategy and Operations Manager role at Fintech Farm unique?
- This role is unique because it offers direct exposure to founders and senior leadership, the opportunity to shape a global business during rapid scaling, and the chance to act as a force multiplier across the organization by owning critical priorities and driving measurable outcomes.
- What is the work arrangement for the Strategy and Operations Manager role at Fintech Farm?