Solutions Consultant
Figma · New York, NY
- On site
- Full-time
- $152,800 / year
- New York, NY
Job highlights
- Consult with enterprise clients on Figma's platform value.
- Partner with Sales to deliver technical solutions.
- Manage customer IT and security relationships.
- Influence product roadmap with customer insights.
- Drive revenue through consultative sales.
About the role
Solutions Consultant at Figma
Figma is expanding its team of dedicated creatives and builders with the goal of making design accessible to everyone. Our platform empowers teams to bring their ideas to life, from brainstorming and prototyping to coding and AI-driven iteration. Figma streamlines workflows, accelerates product development, and enables real-time collaboration globally.
About the Solutions Consulting Team
The Solutions Consulting team at Figma combines technical proficiency with business acumen to demonstrate the full potential of our platform to clients. As a Solutions Consultant for enterprise accounts, you will collaborate with Sales and other departments to develop and present strategic solutions that highlight Figma's value. Your responsibilities will include leading technical discussions, delivering impactful demonstrations, and designing solutions tailored to customer objectives, ultimately driving revenue and growth.
Key Responsibilities
- Articulate the vision of the Figma Platform and guide customers in understanding its value through product demonstrations and presentations.
- Support the Sales team by addressing customer inquiries about the Figma platform and illustrating how it accelerates digital product delivery.
- Manage customer IT and Security relationships during the sales cycle, responding to security questionnaires, RFIs, RFPs, and addressing identity and enterprise-related questions.
- Collaborate with Product and Support teams to identify opportunities for enhancing account security through new product features and influence the product roadmap.
- Design and scale technical sales initiatives, fostering connections between customers, sales, and product teams.
- Develop informative content about the Figma platform for customers and internal stakeholders.
- Work collaboratively with colleagues to refine skills and execute daily tasks, embracing a culture of continuous learning and autonomy.
- Position technology effectively in presales engagements, establish success criteria, and lead customer evaluations.
Qualifications
- 8+ years of professional experience.
- 4+ years of experience in sales engineering or solutions consulting within a SaaS organization.
- Excellent communication skills, with the ability to engage diverse audiences and deliver compelling presentations and product demonstrations.
- Familiarity with the enterprise SaaS ecosystem.
- Proven ability to prioritize competing customer demands while balancing business needs.
- Experience with front-end development or the developer lifecycle.
Preferred Qualifications
- Experience using or working with Figma, or other UX/UI experience.
- Alignment with Figma's core values and ability to thrive in a dynamic, growing environment.
- Demonstrated capacity for adapting to new technologies and learning quickly.
Culture and Values
At Figma, we value 'Grow as you go,' encouraging smart, curious individuals to learn and develop. We welcome applicants whose experience may not perfectly match every qualification but who are enthusiastic about the role.
Compensation and Benefits
The annual base salary range for this role is $152,800 - $296,000 USD. Actual compensation will be determined by qualifications, experience, market demand, and location. This role offers equity, comprehensive benefits (health, dental, vision, retirement), parental leave, wellness programs, generous PTO, learning stipends, and more. Sales roles may include sales incentive pay, and eligible non-sales roles may have an annual bonus plan.
Equal Opportunity Statement
Figma is an equal opportunity employer committed to diversity and inclusion. We welcome applicants from all backgrounds and consider qualified candidates regardless of criminal histories.
Accommodation
Figma provides reasonable accommodations for individuals with disabilities during the application and interview process. Please contact accommodations-ext@figma.com for assistance.
Additional Requirements
- Cameras must remain on during video interviews.
- In-person onboarding is required upon hiring.
- By applying, candidates agree to data processing in accordance with Figma's Candidate Privacy Notice.
Key skills/competency
- Solutions Consultant
- Sales Engineering
- SaaS
- Enterprise Sales
- Product Demonstrations
- Technical Sales
- Customer Relationship Management
- IT Security
- Front-end Development
- SaaS Ecosystem
Skills & topics
- Solutions Consultant
- Sales Engineering
- SaaS
- Enterprise Sales
- Product Demonstrations
- Technical Sales
- Customer Relationship Management
- IT Security
- Front-end Development
- SaaS Ecosystem
- Figma
- Design Software
- Collaboration Tools
- Remote Work
- Full-time
- Consultative Selling
How to get hired
- Tailor your resume: Highlight your 8+ years of professional experience and 4+ years in SaaS sales engineering or solutions consulting, emphasizing customer success and revenue growth.
- Showcase technical skills: Detail your experience with enterprise SaaS, front-end development, and the developer lifecycle, along with your presentation and demonstration abilities.
- Demonstrate communication prowess: Prepare to articulate complex technical concepts clearly to various audiences, showcasing your ability to build rapport with IT and security teams.
- Understand Figma's values: Research Figma's mission and 'Grow as you go' philosophy to align your application and interview responses with their culture.
- Prepare for technical and behavioral questions: Be ready to discuss your approach to customer evaluations, security questionnaires, and managing competing demands.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the primary responsibility of a Solutions Consultant at Figma?
- As a Solutions Consultant at Figma, your primary responsibility is to bridge the gap between technical expertise and business needs for enterprise clients. You'll partner with the Sales team to craft and deliver consultative strategies, lead technical discussions, and conduct product demonstrations to showcase how Figma can help customers achieve their goals and transform their product development processes.
- What kind of technical experience is required for the Solutions Consultant role at Figma?
- Figma requires at least 8 years of professional experience, with a minimum of 4 years in sales engineering or solutions consulting within a SaaS organization. Experience with front-end development or the developer lifecycle, as well as familiarity with the enterprise SaaS ecosystem, are crucial. While not mandatory, experience with Figma or other UX/UI tools is a plus.
- How does Figma handle compensation for its Solutions Consultant roles?
- Figma provides a competitive annual base salary range of $152,800 - $296,000 USD for this role. The exact compensation is determined by factors such as job level, individual qualifications, market demand, and work location. Additionally, Figma offers equity, sales incentive pay, an annual bonus plan, and a comprehensive benefits package.
- Can I work remotely as a Solutions Consultant for Figma?
- Yes, this full-time Solutions Consultant role can be held remotely within the United States or from one of Figma's US hub offices. If working remotely, the pay range will be localized based on your work location.
- What is Figma's approach to diversity and inclusion for the Solutions Consultant position?
- Figma is strongly committed to diversity and inclusion, operating as an equal opportunity employer. They celebrate differences and ensure equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, disability, gender identity, or veteran status. They also consider qualified applicants regardless of criminal histories.
- What should I expect regarding video interviews for the Solutions Consultant role at Figma?
- Figma requires all candidates to keep their cameras on during video interviews to facilitate a more personal connection and ensure the integrity of the hiring process. This is a standard practice for their virtual interviews.