Design Operations Strategist

Design Operations Strategist at Figma

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

As Figma’s design organization continues to scale, we are investing in centralized Design Ops to help our teams work more effectively, stay connected, and maintain a high quality bar. We are looking for a Design Operations Strategist to join our team and support horizontal programs focused on People and Process. This is a growth-oriented role for someone earlier in their Design Ops career who is excited to learn, take ownership of operational programs, and make a visible cultural impact. You will partner closely with the Design Ops Manager and collaborate with designers, design leaders, and cross-functional partners to help the Product Design team operate smoothly at scale.

This is a full-time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

• Plan, facilitate, and continuously improve recurring team rituals such as onboarding, offboarding, weekly spotlights, monthly syncs, team events, and internal communications
• Maintain shared Design Ops resources including documentation, knowledge bases, and templates, ensuring they are accurate, easy to use, and evolve with the team
• Partner closely with the Design Ops Manager to support horizontal initiatives such as career growth programs, engagement and retention efforts, and collaboration norms
• Help define, pilot, and scale lightweight frameworks and rituals that improve how designers collaborate, share work, and review quality across teams
• Support governance and communication around Design Ops programs by clearly sharing updates, gathering feedback, and helping teams adopt new or updated ways of working
• Identify opportunities to simplify, standardize, or automate recurring operational work
• Collaborate with embedded Design Program Managers as needed to help scale successful localized programs across the broader design organization
• Support tooling and procurement workflows for the design team as needed

We’d love to hear from you if you have:

• 1+ years of experience in DesignOps or Design Program Management, or an ops-minded Product Designer transitioning into DesignOps
• Experience supporting cross-team collaboration, recurring rituals, and operational programs for designers
• Strong organizational skills with the ability to manage multiple work streams, details, and deadlines
• Solid understanding of product design workflows, the product development lifecycle, and Figma’s day-to-day use by designers
• Excellent written, verbal, and visual communication skills, with strong attention to detail and follow-through

While it’s not required, it’s an added plus if you also have:

• Prior experience as a product designer or design-adjacent role
• Hands-on experience using more advanced Figma features such as auto layout, components, variables, etc.
• Passion for experimenting with automation, AI tools, or no-code workflows to reduce operational overhead
• Participation in the broader Design Ops or design community through writing, events, or peer networks
• Experience supporting highly visible teams or working closely with senior design leaders

Key skills/competency:

• Design Operations
• Design Program Management
• Process Improvement
• Workflow Optimization
• Collaboration Facilitation
• Communication Strategy
• Knowledge Management
• Stakeholder Management
• Product Design Workflows
• Figma Platform Expertise