Business Systems Analyst
Figma · New York, NY
- On site
- Full-time
- $150,000 / year
- New York, NY
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Job highlights
- Design and build accounting systems landscape.
- Focus on corporate accounting, procurement, tax, payroll.
- Enhance NetSuite integrations and configurations.
- Administer procure-to-pay platform and support systems.
- Define best-in-class business systems operations.
About the role
About Figma
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!Role Overview
As a Business Systems Analyst, you will be an integral part of designing and building out Figma’s Accounting systems landscape. You’ll be joining a small team so will have a broad purview over the different Accounting functions, and will have a specific focus on the corporate accounting, procurement, tax, and payroll workstream. The company is growing fast so the need to revamp, rebuild, and expand our technology infrastructure will be an unending source of exciting projects. Some current needs include administering a procure-to-pay platform, enhancing integrations between NetSuite and ancillary systems, bringing our NetSuite configuration to a public company standard, and partnering with cross functional teams on launches of new bank accounts, new payroll companies, and more! Outside of direct projects, this is also a great opportunity to join the team at an early stage and help us define how a best-in-class business systems team should operate! This is a full-time role that can be held from one of our US hubs or remotely in the United States.What you’ll do at Figma
- Monitor and triage support requests from Accounting and Finance teams using Slack and Asana.
- Investigate and resolve issues or escalate to the appropriate teammate based on complexity and ownership matrix.
- Provide end-user support in NetSuite, focusing on saved searches, reporting, and minor customizations (e.g., forms, records, workflows).
- Collaborate closely with Revenue, Corporate, and International Accounting partners on daily and month-end system needs.
- Maintain clear documentation for support processes, system changes, and known issues.
- Contribute to small-scale systems improvements and operational efficiency projects.
We'd love to hear from you if you have:
- A background in Accounting or related field, with a solid understanding of accounting principles.
- 3+ years of experience working in or closely with Accounting teams at a SaaS or tech company.
- Hands-on experience with NetSuite or similar ERP platforms (e.g., creating reports, saved searches, navigating workflows).
- Excellent organizational and communication skills.
- Curiosity, attention to detail, and a desire to support teams and systems at scale.
Bonus Points:
- Experience implementing or supporting ZoneBilling.
- Consulting experience in systems implementation or integrations.
- Experience supporting Stripe, Avalara, or Tesorio.
- Familiarity with Zip, Coupa, or similar procurement tools.
- Exposure to system support or help desk operations, with an understanding of accounting operations in a public or pre-IPO company environment.
Our Values: Grow as you go
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.Pay Transparency Disclosure
If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information. Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future. Annual Base Salary Range: $105,000—$202,000 USDEqual Opportunity
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.Key skills/competency
- Business Systems Analyst
- Accounting Systems
- NetSuite ERP
- Procure-to-Pay
- System Integrations
- Financial Systems
- SaaS Operations
- Technical Support
- Process Improvement
- Project Management
Skills & topics
- Business Systems Analyst
- Accounting
- Finance
- NetSuite
- ERP
- SaaS
- Procurement
- System Integrations
- Tech
- Remote
How to get hired
- Tailor your resume: Highlight your accounting background, NetSuite experience, and SaaS/tech company exposure.
- Showcase ERP skills: Emphasize your hands-on experience with NetSuite or similar platforms, including reporting and workflows.
- Address soft skills: Demonstrate strong organizational, communication, curiosity, and attention to detail.
- Review Figma's values: Align your application with their 'Grow as you go' philosophy by showing eagerness to learn.
- Prepare for interviews: Be ready to discuss your problem-solving approach and system support experience.
Technical preparation
Master NetSuite saved searches and reporting.,Practice administering procure-to-pay platforms.,Familiarize yourself with accounting principles.,Understand system integration concepts.
Behavioral questions
Describe a complex accounting system issue.,How do you prioritize support requests?,Share an experience improving a process.,How do you collaborate with cross-functional teams?
Frequently asked questions
- What are the key responsibilities for a Business Systems Analyst at Figma?
- As a Business Systems Analyst at Figma, you'll be instrumental in designing and building the company's accounting systems. This includes focusing on corporate accounting, procurement, tax, and payroll. You'll also administer procure-to-pay platforms, enhance NetSuite integrations, and support daily system needs for accounting and finance teams. A significant part of the role involves improving operational efficiency and contributing to system upgrades.
- What specific software or ERP systems is this Business Systems Analyst role focused on?
- The Business Systems Analyst role at Figma has a primary focus on NetSuite as the core ERP platform. You'll be providing end-user support, creating saved searches and reports, and performing minor customizations within NetSuite. Experience with other similar ERP platforms is also valuable, and familiarity with procurement tools like Coupa or Zip, and billing systems like ZoneBilling, is a plus.
- What are the primary qualifications required for the Business Systems Analyst position at Figma?
- To be considered for the Business Systems Analyst role at Figma, you should have a background in Accounting or a related field with a strong understanding of accounting principles. You'll need at least 3 years of experience working with accounting teams in a SaaS or tech company, and hands-on experience with NetSuite or a similar ERP system. Excellent organizational and communication skills, along with a curious and detail-oriented mindset, are also essential.
- Does Figma offer remote work options for the Business Systems Analyst role?
- Yes, Figma offers remote work options for the Business Systems Analyst role within the United States. The position can be held remotely or from one of Figma's US hub offices. The salary range will be localized based on your work location, typically ranging from 80% to 100% of the stated range.
- What is the annual base salary range for the Business Systems Analyst at Figma?
- The annual base salary range for the Business Systems Analyst position at Figma is between $105,000 and $202,000 USD. The final compensation will depend on factors such as your qualifications, experience, market demand, and specific work location.
- How does Figma support employee growth and development in this role?
- Figma emphasizes a 'Grow as you go' value, encouraging continuous learning and skill development. They offer a learning and development stipend, and encourage candidates to apply even if their experience doesn't perfectly match every requirement, suggesting potential for growth into the role or other opportunities within the company.