AI Software Engineer
Fidelity National Financial
Job Overview
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Job Description
Position Overview
Fidelity National Financial is seeking an AI Software Engineer to design, build, and support FNF-approved agents that streamline workflows within title, escrow, and corporate functions. You will work in a dynamic, data-sensitive environment by executing a prioritized backlog of use cases. This role primarily uses Copilot Studio, the Microsoft 365 Copilot Agent kit, and the Power Platform to turn real-world workflows into production-ready agents.
Duties & Responsibilities
- Partner with teams to identify high-value workflows and translate them into agent requirements and success metrics.
- Conduct working sessions to map processes and define agent data accesses per FNF policies.
- Design, build, test, and deploy Copilot Studio agents including conversation flows and fallback logic.
- Utilize M365 Copilot Agent kit for consistent agent packaging and deployment across the enterprise.
- Create automation with the Power Platform for approvals, notifications, and workflow orchestration.
- Collaborate with InfoSec and Legal/Compliance to ensure agents meet responsible AI, data privacy, and security standards.
- Implement QA processes including accuracy validation and versioned release documentation.
- Configure telemetry dashboards to monitor reliability, performance, and drive iterative improvements.
- Develop lightweight documentation and job aids to support pilot groups.
- Maintain a library of reusable components to accelerate future delivery.
Minimum Requirements
- 3-5 years experience in enterprise software development (SDLC).
- Hands on experience with Copilot Studio, Microsoft 365 Copilot Agent kit, and enterprise Power Platform.
- Strong communication abilities and capacity to translate business needs to agent guidelines.
- Experience operating in data-sensitive, policy-driven development environments.
Preferred Experience
- Experience in real estate, legal technology, digital adoption, or organizational change.
- Experience with ALM/solution packaging.
- Bachelor’s degree in engineering, Computer Programming or related field.
- Experience integrating agents/automations with enterprise systems via connectors/APIs.
- Familiarity with responsible AI concepts, enterprise security, and compliance.
Compensation & Benefits
This position offers a base salary potential between 100,000 and 150,000 annually. Additional benefits include health and welfare insurance, paid time off, and matching retirement and stock purchase plans.
Equal Opportunity Employer
FNF, its affiliates and subsidiaries, are Equal Opportunity Employers. All qualified applicants will receive consideration without discrimination.
Key skills/competency
- AI Software Engineer
- Copilot Studio
- Microsoft 365 Copilot Agent
- Power Platform
- Workflow automation
- Enterprise SDLC
- Security & Compliance
- Data Privacy
- Process Mapping
- Quality Assurance
How to Get Hired at Fidelity National Financial
- Customize your resume: Highlight Copilot and Power Platform experience.
- Research Fidelity National Financial: Understand FNF culture and products.
- Showcase enterprise project work: Emphasize SDLC and agent development.
- Prepare for technical interviews: Practice workflow automation scenarios.
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