Software Delivery Management – Senior Technical Software Delivery Manager

About FICO

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! At FICO, we are always looking for exceptional talent to drive our ambitious growth strategy. While we may not have an immediate opening, this is a general posting for outstanding talent who specialize in enterprise technology sales and client relationship management within the financial services sector. If you’d like to learn more, we encourage you to introduce yourself so that we can begin a conversation and consider you for opportunities as they arise.

The Opportunity

We are seeking a technically skilled and highly experienced Delivery Management leader to support the Delivery Management - Senior Director in driving strategic software delivery initiatives for the FICO Software Product Organization. You will be part of a highly energetic team that ensure successful end-to-end Platform as a Service (PaaS) delivery. This opportunity offers a unique leadership role to work with senior technology leaders, and agile release management teams building cutting edge technology applied to one-of-a-kind business problems.

What You’ll Contribute

• Oversee and drive end-to-end product delivery management lifecycle and release management operations for the Product organization. This role requires a strategic leader adept at managing complex products, coordinating across numerous technology teams, and implementing best practices to drive efficiency and excellence.
• Works in a senior leadership role to lead highly technical product delivery, aligning scope and release planning with strategic business objectives.
• Takes ownership and drives teams to quality and on-time delivery using agile methodologies, company-defined delivery standards, and best practices.
• Identifies potential risks and obstacles that could impact product roadmap and release timelines. Proactively identifies and develops dependency and risk mitigation strategies.
• Establish and monitor KPIs to measure product delivery effectiveness, quality, and overall success.
• Facilitate culture of continuous learning by regularly conducting product retrospectives and improving established product delivery standards.

What We’re Seeking

• Ideally an internal candidate with knowledge of FICO organizational makeup and products.
• Bachelor’s/Master’s degree in computer science or related discipline.
• Strong background in full lifecycle delivery for PaaS products and operations.
• Experience in planning and delivering commercial software utilizing agile processes for multiple public cloud technologies, e.g., AWS, Google, Azure.
• Practical understanding and application of technical product delivery management and agile development lifecycle in support of PaaS.
• Experience managing complex dependencies between various teams that play different roles within software releases.
• Proficiency in identifying and responding effectively to technical risks and issues that may impact delivery.
• Collaborative style; partners well with cross-functional teams solve problems and to complete complex deliverables within tight time frames.
• Exceptional facilitation and time management skills with the ability to meet tight deadlines and juggle multiple tasks/projects simultaneously.
• Results oriented with strong attention to detail.
• Skilled with Atlassian tools such as Aha! And Jira to track progress of software releases.
• Scaled Agile Certification is preferred.

Our Offer to You

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

The targeted base pay range for this role is: $114,800 to $180,400 with this range reflecting differences in candidate knowledge, skills and experience.

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. FICO makes a real difference in the way businesses operate worldwide: Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders. Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems. Lending — 3/4 of US mortgages are approved using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks! Learn more about how you can fulfil your potential at www.fico.com/Careers FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply. Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy

Key skills/competency

• Software Delivery Management
• Technical Product Delivery
• Agile Methodologies
• Release Management
• PaaS Delivery
• Risk Management
• KPI Monitoring
• Continuous Improvement
• Cross-functional Collaboration
• Atlassian Tools (Jira, Aha!)