Community Development Manager
@ FICO

Hybrid
$100,000
Hybrid
Full Time
Posted 24 hours ago

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Email Hiring Manager

XXXXXXXX XXXXXXXXX XXXXXXXXXX***** @fico.com
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Job Details

The Opportunity

FICO (NYSE: FICO) is a leading global analytics software company helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

We are seeking an experienced Community Development Manager to lead and grow our thriving developer community. This role is critical in shaping the future expansion of our developer ecosystem by combining strategic community building with hands-on engagement, fostering meaningful relationships, driving product adoption, and creating valuable experiences for community success.

What You'll Contribute

  • Develop growth strategies to drive developer engagement and membership.
  • Analyze engagement metrics and optimize community health initiatives.
  • Collaborate with cross-functional teams to integrate community feedback into product roadmaps.
  • Execute technical events, workshops, and hackathons to boost platform adoption.
  • Produce technical content and manage community platforms for collaboration.
  • Advocate for developers and mentor community champions for peer-to-peer support.
  • Present quarterly community strategies with analysis and ROI justifications.

What We're Seeking

  • 5+ years in community management, developer relations, or technical roles.
  • Proven experience in leading developer community initiatives with measurable outcomes.
  • Strong event and program management capabilities with technical event expertise.
  • Robust cross-functional collaboration with product, sales, and marketing teams.
  • Technical aptitude with understanding of software development lifecycle and developer tools.
  • Proficiency with community management platforms, analytics tools, and technical documentation.
  • Excellent communication and data-driven strategy execution skills.

Our Offer To You

An inclusive culture based on core values, significant impact potential, competitive compensation, benefits, and a people-first work environment that promotes work/life balance.

Key skills/competency

  • Community Building
  • Developer Engagement
  • Strategic Planning
  • Event Management
  • Cross-functional Collaboration
  • Technical Content
  • Analytics
  • Product Advocacy
  • Mentorship
  • ROI Analysis

How to Get Hired at FICO

🎯 Tips for Getting Hired

  • Customize your resume: Tailor skills to developer community management.
  • Detail relevant experience: Highlight community growth and event management.
  • Research FICO: Understand their analytics and fintech solutions.
  • Prepare for technical questions: Review API, SDK, and developer tools.
  • Showcase communication skills: Provide examples of cross-team collaboration.

📝 Interview Preparation Advice

Technical Preparation

Review developer tools and API ecosystems.
Practice using analytics tools like Mixpanel.
Study software development lifecycle processes.
Familiarize with community platforms like Discord.

Behavioral Questions

Describe cross-team collaboration experiences.
Explain handling community conflicts tactfully.
Share examples of strategic project management.
Discuss time prioritization in multi-task roles.

Frequently Asked Questions