Operations Manager

About Fever

We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission is to democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +40 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors!

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment. Ready to be part of the experience?

About The Role: Operations Manager

Operations is the driver of change at Fever, as we seek to achieve operational excellence across all our teams. We align business needs with our tech and operational solutions, managing most of the tools and processes used throughout the company. Our work is project-based, including company-wide initiatives such as expansion where we play a leading role, and improvement projects where we provide solutions and increase efficiency to different areas of the company.

In this central role, you will coordinate and lead a team in Madrid, ensuring deadlines are met and correct KPIs are established. You will interact with all areas of the company, including Sales, Originals, Marketing, and User Support, giving you a unique 360º view of a high-paced, exciting company. From day one, you will have your own project to lead with the support of your team.

About You

• You are degree qualified, with a project management background.
• You thrive in a fast-paced environment and pride yourself on your flexible, detail-oriented, analytical, and organized mindset.
• 4-5+ years in a project management role or consulting background.
• Experience managing teams in a fast-paced environment.
• Fluent English and Spanish are essential; other languages are a plus.
• Strong analytical and organizational skills.
• You'll be solution-focused, identifying problem areas and then creating plans to find resolutions.
• You'll have strong communication skills and a proven track record of building positive working relationships.
• Curious and keen to push boundaries and try new concepts.
• Able to handle large amounts of work and parallel work-streams.
• Knowledge of promotional tools such as Facebook and Instagram is a plus.
• Strong academic background is a plus.

Benefits & Perks

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader.
• 40% discount on all Fever events and experiences.
• Work in a location in the heart of Madrid, with possible travel across our markets.
• Home office friendly.
• Responsibility from day one and professional and personal growth.
• Great work environment with a young, international team of talented people to work with!
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee.
• Gympass.
• English Lessons.
• Free food, drink, and fruit at the office!
• Possibility to receive in advance part of your salary by Payflow.

Key skills/competency

• Project Management
• Operational Excellence
• Team Leadership
• Data-driven Approach
• Cross-functional Collaboration
• Process Improvement
• Analytical Skills
• Communication Skills
• Problem Solving
• Stakeholder Management