Operations Intern

About Fever

Fever is the world’s leading tech platform for culture and live entertainment. Our mission is to democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

About Operations

Having many products and countries, we need to make sure everything runs smoothly. As the operation team, we help supervise operations across Fever teams and identify and prioritize needs. Our goal is to help Fever grow, increasing the efficiency in our ways of working and maintaining a best-in-class experience for all stakeholders. We are seeking a highly motivated and enthusiastic individual to join our company as a Global Operations Intern. This internship will provide you with valuable exposure to international business operations and a chance to develop your skills in a fast-paced, dynamic environment. Your process-oriented personality, data-driven approach, and optimization and automation skills are exactly what we are looking for.

About the Role: Operations Intern

We are looking for an Operations Intern who loves to create better processes and always finds a way to get things done! Some of your responsibilities will include:

• Contribute to the development and implementation of process improvement initiatives to enhance operational efficiency and effectiveness.
• Collaborate with team members to identify areas for improvement, streamline workflows, and drive operational excellence.
• Support the operations team in managing and coordinating various global operational activities, including event planning, logistics, vendor management, and customer experience optimization.
• Identify opportunities for automation, process improvement, and cost optimization while developing and implementing strategies to mitigate risks and resolve project-related issues.
• Collect, analyze, and interpret data related to operational performance, identifying trends and opportunities for improvement. Prepare reports and presentations to communicate findings to the operations team and assist in making data-driven decisions.

This is a high-visibility role, as you will be in continuous interaction with other teams inside Fever!

About You

• Currently pursuing a bachelor's or master's degree in engineering, business administration, operations management, data analytics, or related fields.
• Strong analytical skills with the ability to collect, analyze, and interpret data to derive meaningful insights.
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Effective communication skills, both written and verbal, with the ability to collaborate and present information in a clear and concise manner.
• Detail-oriented mindset with a focus on accuracy and quality of work.
• Proficiency in Microsoft Office suite, particularly Excel and PowerPoint. SQL, Python, Power BI, Tableau, or similar tools are a plus.
• Fluent English and Spanish. Other languages are a plus.
• Strong problem-solving skills and a proactive approach to finding innovative solutions.
• Prior experience or internships in operations or related fields is preferred but not required.

Benefits & Perks

• Opportunity to have a real impact in a high-growth global category leader.
• 40% discount on all Fever events and experiences.
• Work in a location in the heart of Madrid - Home office friendly.
• Great work environment with a young, international team of talented people to work with!
• Free food, drink, and fruit at the office!

Key skills/competency

• Operations Management
• Process Improvement
• Data Analysis
• Automation
• Project Management
• Event Planning
• Logistics
• Vendor Management
• Customer Experience
• Business Administration