Operations Intern
Fever · Madrid, Community of Madrid, Spain
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- On site
- Volunteer
- $30,000 / year
- Madrid, Community of Madrid, Spain
Job highlights
- Contribute to global operational efficiency and effectiveness.
- Streamline workflows and drive operational excellence.
- Support global operational activities and event planning.
- Identify automation and cost optimization opportunities.
- Analyze data and make data-driven decisions.
About the role
About Fever
Fever is the world’s leading tech platform for culture and live entertainment. Our mission is to democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
About Operations
Having many products and countries, we need to make sure everything runs smoothly. As the operation team, we help supervise operations across Fever teams and identify and prioritize needs. Our goal is to help Fever grow, increasing the efficiency in our ways of working and maintaining a best-in-class experience for all stakeholders. We are seeking a highly motivated and enthusiastic individual to join our company as a Global Operations Intern. This internship will provide you with valuable exposure to international business operations and a chance to develop your skills in a fast-paced, dynamic environment. Your process-oriented personality, data-driven approach, and optimization and automation skills are exactly what we are looking for.
About the Role: Operations Intern
We are looking for an Operations Intern who loves to create better processes and always finds a way to get things done! Some of your responsibilities will include:
- Contribute to the development and implementation of process improvement initiatives to enhance operational efficiency and effectiveness.
- Collaborate with team members to identify areas for improvement, streamline workflows, and drive operational excellence.
- Support the operations team in managing and coordinating various global operational activities, including event planning, logistics, vendor management, and customer experience optimization.
- Identify opportunities for automation, process improvement, and cost optimization while developing and implementing strategies to mitigate risks and resolve project-related issues.
- Collect, analyze, and interpret data related to operational performance, identifying trends and opportunities for improvement. Prepare reports and presentations to communicate findings to the operations team and assist in making data-driven decisions.
This is a high-visibility role, as you will be in continuous interaction with other teams inside Fever!
About You
- Currently pursuing a bachelor's or master's degree in engineering, business administration, operations management, data analytics, or related fields.
- Strong analytical skills with the ability to collect, analyze, and interpret data to derive meaningful insights.
- Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Effective communication skills, both written and verbal, with the ability to collaborate and present information in a clear and concise manner.
- Detail-oriented mindset with a focus on accuracy and quality of work.
- Proficiency in Microsoft Office suite, particularly Excel and PowerPoint. SQL, Python, Power BI, Tableau, or similar tools are a plus.
- Fluent English and Spanish. Other languages are a plus.
- Strong problem-solving skills and a proactive approach to finding innovative solutions.
- Prior experience or internships in operations or related fields is preferred but not required.
Benefits & Perks
- Opportunity to have a real impact in a high-growth global category leader.
- 40% discount on all Fever events and experiences.
- Work in a location in the heart of Madrid - Home office friendly.
- Great work environment with a young, international team of talented people to work with!
- Free food, drink, and fruit at the office!
Key skills/competency
- Operations Management
- Process Improvement
- Data Analysis
- Automation
- Project Management
- Event Planning
- Logistics
- Vendor Management
- Customer Experience
- Business Administration
Skills & topics
- Operations Intern
- Operations
- Internship
- Process Improvement
- Data Analysis
- Automation
- Event Planning
- Logistics
- Business Operations
- Global Operations
- Fever
- Madrid
- Excel
- PowerPoint
- SQL
- Python
- Tableau
- Power BI
- Spanish
How to get hired
- Tailor your resume: Highlight relevant coursework and any prior operations or internship experience. Emphasize analytical, organizational, and problem-solving skills.
- Showcase your skills: Clearly list proficiency in Microsoft Office Suite (Excel, PowerPoint) and any experience with SQL, Python, Power BI, or Tableau.
- Highlight language skills: Mention fluency in English and Spanish, and any other languages, as this is a key requirement.
- Demonstrate cultural fit: Express enthusiasm for Fever's mission and a hands-on, process-oriented, data-driven approach.
- Prepare for interviews: Be ready to discuss examples of process improvements you've identified or implemented and how you've used data to drive decisions.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the key responsibilities for an Operations Intern at Fever?
- As an Operations Intern at Fever, you will contribute to process improvement initiatives, support global operational activities like event planning and logistics, identify automation opportunities, and analyze operational data to make informed decisions. You'll work closely with various teams within Fever.
- What qualifications are essential for the Operations Intern role at Fever?
- Fever is looking for candidates pursuing a bachelor's or master's degree in fields like engineering, business, operations management, or data analytics. Essential skills include strong analytical abilities, excellent organization and time management, effective communication, attention to detail, and proficiency in Microsoft Office. Fluency in English and Spanish is required.
- What kind of technical skills are beneficial for this Operations Intern position at Fever?
- While proficiency in Microsoft Office (Excel, PowerPoint) is expected, skills in SQL, Python, Power BI, or Tableau are considered a plus for this Operations Intern role at Fever. Experience with data analysis and automation tools will make your application stand out.
- What is the work environment like at Fever for an Operations Intern?
- Fever offers a great work environment with a young, international team of talented people. The Madrid office is in a prime location, offers a home office-friendly setup, and provides free food, drinks, and fruit, along with a 40% discount on Fever events.
- How does Fever approach diversity and inclusion for its Operations Interns?
- Fever is committed to creating an inclusive and diverse workspace, valuing everyone's background and ideas. They actively seek the best talent regardless of origin, gender, religion, sexual orientation, disability, or age, and encourage everyone to apply.
- What are the benefits of interning at Fever as an Operations Intern?
- Interning at Fever provides an opportunity to have a real impact in a high-growth global category leader, gain valuable exposure to international business operations, and develop skills in a dynamic environment. You'll also receive a 40% discount on Fever events.
- Is prior experience required for the Operations Intern role at Fever?
- Prior experience or internships in operations or related fields are preferred but not strictly required for the Operations Intern position at Fever. The company values a strong academic background and relevant skills, along with a proactive and eager attitude.