General Clerk III

About Bowhead / UIC Technical Services

Bowhead / UIC Technical Services is a reputable organization dedicated to providing specialized support services to government agencies and departments. With a focus on operational excellence and compliance, Bowhead / UIC Technical Services leverages extensive expertise in administrative and technical support to assist federal entities in achieving their mission objectives. The company prides itself on fostering a professional work environment, emphasizing integrity, innovation, and dedication to service excellence. As a trusted partner in government support services, Bowhead / UIC Technical Services is committed to delivering high-quality solutions that meet the evolving needs of its clients and stakeholders.

About The General Clerk III Role

The General Clerk III role at Bowhead / UIC Technical Services is a vital position supporting the Office of Principal Legal Advisor (OPLA) within the Department of Homeland Security's Immigration and Customs Enforcement (ICE). Located in Hartford, CT, this full-time role offers an opportunity to contribute to the legal and administrative functions that underpin critical immigration proceedings and legal representations. The successful candidate will be responsible for providing comprehensive document management support, ensuring the integrity, organization, and accessibility of legal documentation. This role requires meticulous attention to detail, adherence to established procedures, and the ability to handle sensitive information with confidentiality. The position is benefits-eligible, offering a competitive hourly rate and health and welfare benefits, making it an excellent opportunity for individuals seeking to advance their administrative career within a federal government environment.

Key Qualifications

• High school diploma or equivalent.
• At least one year of experience in an administrative office environment.
• Extensive proficiency in MS Office Suite (Word, Excel, Outlook).
• Strong organizational skills and meticulous attention to detail.
• Ability to perform repetitive tasks with consistency.
• Ability to pass a comprehensive federal background investigation (citizenship, criminal record, credit history, fingerprinting).
• Physical capability to lift up to 35 pounds, stand, walk, twist, bend, and squat for extended periods.
• Ability to obtain a security clearance at the DHS ICE T2 level.

Primary Responsibilities

• Maintain and organize case files.
• Manage incoming and outgoing mail (paper and electronic).
• Ensure proper sorting, filing, and shelving of documents.
• Scan documents and accurately enter/upload data into the PLAnet system (OPLA's electronic alien file repository).
• Conduct research and draft documents.
• Assist with legal and administrative correspondence.
• Utilize the RAILS automated file system for file location and transfers.
• Support the processing of Freedom of Information Act (FOIA) requests.
• Adhere to standard document retention procedures (ICE and NARA policies).
• Route or file materials related to legal or specialized matters.
• Manage correspondence and assist with exhibit packets/briefs organization.

Benefits and Perks

Bowhead / UIC Technical Services offers a comprehensive benefits package to support the well-being and professional growth of its employees. Benefits include health insurance, dental and vision coverage, and a health and welfare rate to supplement the hourly pay. Employees are also eligible for paid leave, retirement plans, and other federal employment benefits. The organization values work-life balance and provides a supportive environment for career advancement. Additionally, this role offers the opportunity to gain valuable experience working within federal legal and administrative frameworks, contributing to national security and immigration enforcement efforts.

Equal Opportunity Employer

Bowhead / UIC Technical Services is an equal opportunity employer. We are committed to fostering an inclusive work environment where all employees are valued and respected. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic. We believe that diversity enhances our organizational effectiveness and are dedicated to providing equal employment opportunities to all qualified candidates.

Key Skills/Competency

• Document Management
• Administrative Support
• Data Entry
• MS Office Suite
• File Organization
• Legal Correspondence
• Records Management
• Security Clearance
• Federal Compliance
• FOIA Processing