General Clerk III

About Bowhead / UIC Technical Services

Bowhead / UIC Technical Services is a reputable organization committed to providing specialized support services to government agencies and departments. With a focus on operational excellence and integrity, the company offers a range of solutions tailored to meet the complex needs of federal agencies. Bowhead / UIC Technical Services prides itself on fostering a professional work environment that promotes growth, innovation, and dedication to public service. Through its experienced team and comprehensive service offerings, the company strives to support the mission-critical functions of its clients, ensuring efficiency, compliance, and security across various operational domains.

About The General Clerk III Role

We are seeking a detail-oriented and reliable General Clerk III to join our team in Chelmsford, MA. This full-time position is integral to supporting the Office of Principal Legal Advisor (OPLA) within the Immigration and Customs Enforcement (ICE) division. The successful candidate will be responsible for providing comprehensive document management support services, including case file organization, mail handling, data entry, and research assistance. This role demands a high level of accuracy and adherence to established procedures, as the duties involve managing sensitive and confidential legal documentation. The General Clerk III will play a vital role in maintaining the integrity and accessibility of legal records, ensuring compliance with federal records management policies, and supporting the legal operations of ICE.

Qualifications

• High school diploma or equivalent.
• Minimum of one year of experience working in an administrative office environment.
• Extensive knowledge of computer applications, particularly the MS Office Suite (Word, Excel, Outlook).
• Ability to efficiently utilize spreadsheet and word processing software.
• Familiarity with electronic document management systems.
• Capable of passing a federal background investigation and pre-employment drug screening (including checks on citizenship, residency, criminal record, credit history, and fingerprinting).
• Physical ability to lift up to 35 pounds, stand and walk for extended periods, and perform periodic twisting, bending, and squatting.
• Ability to obtain a security clearance at the DHS ICE T2 level.

Responsibilities

The primary responsibilities of the General Clerk III include managing both paper and electronic mail correspondence, receiving, opening, dating, and distributing incoming mail, and ensuring proper documentation and filing. The role involves interfiling correspondence within case files, shelving and reshelving files as needed, and utilizing automated file systems such as rails to locate and transfer files efficiently. The clerk will also assist with processing Freedom of Information Act (FOIA) requests, ensuring compliance with legal and procedural standards. Data entry tasks include recording receipt of motions, notices of appeal, briefing schedules, and court decisions into OPLA's electronic alien file repository, PLAnet. Additionally, the clerk will support the organization and maintenance of high-level legal documents, including briefs, correspondence, and exhibit packets, following specific procedures and schedules. Ensuring adherence to ICE and NARA records retention policies is critical to maintaining proper document lifecycle management. The role requires meticulous attention to detail, consistency in performing repetitive tasks, and the ability to follow detailed procedures to support the legal team effectively.

Benefits

Employees at Bowhead / UIC Technical Services enjoy a comprehensive benefits package that includes competitive hourly wages, health and welfare benefits, paid leave, and opportunities for professional development. The position offers stability and the chance to contribute meaningfully to national security and legal operations within a federal agency. The company fosters a supportive work environment that values diversity, integrity, and excellence. Employees are encouraged to grow their skills and advance their careers through ongoing training and development initiatives, ensuring they remain equipped to meet the evolving needs of the organization and its clients.

Equal Opportunity

Bowhead / UIC Technical Services is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all individuals are valued and treated with respect. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic. Our hiring practices are designed to promote fairness and equal opportunity for all qualified applicants. We believe that a diverse workforce enhances our ability to serve our clients effectively and fosters an environment of innovation and collaboration.

Key skills/competency

• Document Management
• Data Entry
• Mail Handling
• Administrative Support
• Records Retention
• MS Office Suite
• File Organization
• Legal Documentation
• Compliance Adherence
• Electronic Document Systems