Customer Service Associate

About Raising Cane's

Raising Cane's is a renowned fast-food restaurant chain committed to delivering high-quality chicken finger meals in a fun and energetic environment. With a strong focus on exceptional customer service and community involvement, the company emphasizes teamwork, integrity, and a positive work atmosphere.

About the Role

The Customer Service Associate at Raising Cane's plays a vital role in creating a memorable guest experience. This entry-level role is ideal for enthusiastic, responsible individuals eager to learn. Responsibilities include taking customer orders at the drive-thru or inside the restaurant, assembling and delivering food orders, maintaining dining area cleanliness, and ensuring overall customer satisfaction.

Qualifications

• Must be at least 16 years old
• Positive attitude and strong communication skills
• Ability to work in a fast-paced environment
• Physical capability to lift up to 50 pounds and stand for long periods

Responsibilities

• Provide friendly, quick, and efficient customer service
• Accurately take orders and process payments
• Assemble quality food orders and deliver them promptly
• Maintain cleanliness and follow safety procedures
• Assist team members during busy periods
• Participate in ongoing training and development
• Adhere to company policies and uphold the company culture

Benefits & Perks

• Comprehensive benefits including voluntary insurance options
• 401(k) plan with Safe Harbor Employer Match for eligible team members
• Paid Time Off and holiday closures
• Flexible scheduling and casual work attire
• Employee discount programs and additional perks

Key skills/competency

Customer Service, Communication, Teamwork, Order Processing, Food Safety, Multitasking, Cleanliness, Reliability, Training, Hospitality