Director of Engineering, Growth
Fetch · United States
- Hybrid
- Full-time
- $200,000 / year
- United States
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Job highlights
- Lead engineering teams for user growth initiatives.
- Drive long-term retention and engagement strategies.
- Partner with Product and Marketing for growth.
- Ensure scalable and reliable platform performance.
- Mentor engineers and manage other managers.
About the role
About Fetch
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users. Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers. The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base. It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees. At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.Meet Fetch Engineering
At Fetch, we are passionate about solving challenging problems and embracing ambiguity. Our engineering philosophy promotes adaptability and innovation over rigid adherence to rules. Our engineers thrive in complex environments, making well-informed decisions even in uncertain situations. We seek out the necessary information and focus on action and impact, while consistently upholding high technical standards. In this role, you will be a technical leader, shaping best practices to build world-class, user-facing technology. You will mentor fellow engineers, fostering technical growth and collaboration within the team. As a hands-on leader, you will actively contribute to the codebase and deliver features alongside your team.About The Role
Fetch is entering a pivotal phase where user growth is our company north star for 2026. We are hiring a Director to lead teams within our Growth pillar, responsible for driving long-term retention, engagement, and durable consumer growth at scale. The Growth teams build the systems that power Fetch’s loyalty program and core engagement mechanics, including gaming systems, notifications, offer mechanics, and other retention-driving experiences. These platforms sit directly at the center of Fetch’s growth strategy and must support high-volume traffic, rapid experimentation, and continuous iteration. As a Director in Growth, you will lead two teams (including managing another manager) responsible for delivering measurable growth outcomes. You will partner daily with Product, Growth Marketing, Data, and executive leadership to execute against ambitious company-level goals while ensuring long-term scalability, reliability, and operational excellence. This is not a coding role, but strong technical depth is required to guide architecture and execution at scale. This is a full-time role that can be held from one of our US offices or remotely in the United States.What You’ll Do At Fetch (Role Responsibilities)
- Lead, coach, and develop multiple teams of software engineers, including directly managing ICs and a manager
- Set clear expectations, provide regular feedback, and support career growth for both engineers and managers
- Own technical delivery for Growth initiatives, ensuring predictable execution and high-quality outcomes
- Translate company-level growth goals into clear technical plans, milestones, and measurable results
- Partner closely with Product and Growth Marketing to shape roadmaps and define success metrics
- Represent Engineering in cross-functional and executive growth discussions
- Guide system design, architecture, and technical decision-making across loyalty and engagement platforms
- Ensure systems are scalable, reliable, observable, and resilient under high user volume
- Balance rapid experimentation with long-term technical health and operational excellence
- Improve team processes, reduce operational overhead, and drive continuous improvement
- Communicate progress, risks, and tradeoffs clearly to stakeholders and leadership
- Foster a culture of ownership, urgency, accountability, and measurable outcomes
- Support engineers in using AI-assisted tools such as GitHub Copilot or Claude Code to improve development velocity, documentation, and code quality
In Your Toolbox (Minimum Requirements)
- 5+ years of experience managing software engineers, including experience managing other managers
- Experience leading organizations of 10+ engineers across multiple teams
- Strong technical background in backend systems, distributed systems, or mobile platform infrastructure
- Experience delivering customer-facing products at scale
- Proven track record of driving measurable business outcomes through engineering execution
- Ability to evaluate system design, architecture, and technical tradeoffs
- Experience partnering closely with Product and cross-functional stakeholders
- Commitment to engineering best practices, including testing, observability, and incident management
- Ability to leverage AI tools to support engineering productivity, code quality, and team efficiency
- Bachelor’s degree or higher in Computer Science, Engineering, or a related technical field. Equivalent practical experience may be considered.
Nice To Haves/Bonus Points (Preferred Requirements)
- Experience working on growth, retention, loyalty, marketplace, or monetization systems
- Experience driving consumer mobile app user growth at scale
- Familiarity with experimentation frameworks and analytics pipelines
- Experience supporting high-throughput, low-latency services
- Prior experience scaling teams or systems through periods of rapid growth
- Strong programming background in Go, Java, or similar backend languages
- Ability to translate complex technical concepts into clear explanations for non-technical partners
Benefits and Perks
At Fetch, we'll give you the tools to feel healthy, happy and secure through:- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Equal Opportunity Employer
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential. Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.Key skills/competency
- Leadership
- Team Management
- Technical Strategy
- System Design
- Growth Metrics
- Scalability
- Reliability
- AI Tools
- Product Partnership
- Cross-functional Collaboration
Skills & topics
- Director of Engineering
- Engineering Management
- Software Engineering
- Growth Strategy
- Team Leadership
- System Architecture
- Scalability
- Backend Systems
- Mobile Platforms
- Retention
- Engagement
- Product Management
- AI Tools
- Go
- Java
- US Remote
- Tech Lead
How to get hired
- Tailor your resume: Highlight your experience in managing software engineers, leading teams of 10+, and driving business outcomes.
- Showcase technical leadership: Emphasize your background in backend, distributed systems, or mobile infrastructure and system design expertise.
- Demonstrate cross-functional collaboration: Provide examples of successful partnerships with Product, Growth Marketing, and executive leadership.
- Highlight growth experience: Mention any experience with growth, retention, loyalty, or consumer mobile app user growth.
- Prepare for behavioral questions: Be ready to discuss your leadership style, how you foster a culture of ownership, and your approach to problem-solving.
Technical preparation
Review distributed systems and backend architecture.,Understand scalability and reliability principles.,Familiarize yourself with growth metrics and systems.,Prepare to discuss technical decision-making processes.
Behavioral questions
Describe your leadership philosophy.,How do you mentor engineers and managers?,How do you handle ambiguity and drive decisions?,How do you foster a culture of ownership?
Frequently asked questions
- What is the work arrangement for the Director of Engineering Growth at Fetch?
- The Director of Engineering Growth role at Fetch offers a flexible work environment. You can choose to collaborate with your team in one of their US offices or work fully remotely from anywhere in the United States.
- What are the key responsibilities of the Director of Engineering Growth at Fetch?
- The Director of Engineering Growth will lead multiple software engineering teams, including managing another manager, to drive user growth, retention, and engagement. This involves translating company growth goals into technical plans, guiding system architecture, and ensuring platform scalability and reliability.
- What technical background is required for the Director of Engineering Growth position?
- While not a coding role, strong technical depth is essential. Minimum requirements include a strong background in backend systems, distributed systems, or mobile platform infrastructure, with the ability to evaluate system design and architecture.
- Does Fetch offer remote work options for this role?
- Yes, Fetch offers a flexible work environment for the Director of Engineering Growth role. You can work remotely within the United States or from one of their US offices.
- What kind of benefits does Fetch offer its employees?
- Fetch offers a comprehensive benefits package including equity, 401k match, medical, dental, and vision plans (for humans and pets), continuing education reimbursement, generous PTO, robust leave policies, and a unique Calvin Care Cash incentive for new family members.
- How does Fetch foster a positive company culture?
- Fetch promotes a people-first culture rooted in trust, accountability, and innovation. They value curiosity, adaptability, and encourage employees to challenge ideas, think bigger, and bring fun to work. They also support Employee Resource Groups.
- What experience is preferred for the Director of Engineering Growth role at Fetch?
- Preferred experience includes working on growth, retention, loyalty, or monetization systems, driving consumer mobile app user growth, familiarity with experimentation frameworks, and a strong programming background in languages like Go or Java.
- How many years of management experience are required for this Director of Engineering role?
- The role requires at least 5 years of experience managing software engineers, with a specific requirement for experience in managing other managers as well.